Guess Which Computer Is Most Reliable, At Least Down Under...

by , 7:45 AM EDT, September 17th, 2002

In the land of kangaroos and koala bears (which aren't really bears, but then, you knew that) users of Macs have a lot to smile about. Computers, in general, can't match the reliability of, say, a brick or a washing machine. Still, The Melbourne Herald Sun reports that our Aussie brothers and sisters say that the humble Macintosh is the most reliable desktop computer, according to the Australian Consumers Association. The Melbourne Herald Sun says this:

An estimated 650 of every 1000 Australians now owns a computer. Australian Consumers Association spokeswoman Gail Kennedy said buyers deserved better.

She said cutting-edge digital technology in computers made them more complicated than washing machines and lawn mowers, but that didn't mean they should be any less reliable.

"It's not up to the consumer to bear the brunt of unreliability," Ms Kennedy said. "This is the latest technology. Arguably, in people's minds, it should also be the greatest.

"If it falls down when people want to use it, then that's a significant problem."

Apple desk-top computers were rated the most reliable: 86 per cent required no repairs in the past 12 months.

Next most-reliable were Dell desk-tops (83 per cent), IBM desk-tops (83), Hewlett-Packard desk-tops (81), Toshiba notebooks (79) and Compaq desk-tops (77).

Check out the rest of the short but enlightening article at the Herald Sun's website.

The Mac Observer Spin:

More reliable than Dell? Than IBM? See if you can stiffle that yawn for just a second and consider this; reliablity is a huge issue with consumers and corporations alike. No one likes to lug home a box full of shiny computer only to find that the only thing visible of the monitor after plugging it all in is his reflection. Worse, no one enjoys sitting for minutes waiting for some service tech to humilate you by forcing you to check the obvious ("Is it plugged in? Did you turn on the power? Do you know what a mouse is?"). Ok, some of us need that kind of hand-holding, but do they have to make us feel so stupid?

More articles like this only adds firmness to any arguement that promotes Macs as an alternative to Windows, and that, senors y senoritas, is a very good thing.