iBook Logic Board Repair Program Extended, Expanded

by , 9:00 AM EDT, April 30th, 2004

iBook owners with laptops that act as if they are possessed by some digital demon from some programmer's nightmare may be in luck. Apple has expanded the iBook Repair Program it started in January to include other iBooks that seem to require an exorcist. The program was originally put in place to repair iBooks that had a particular widespread "component failure," as Apple calls it. The extension adds to the number of iBooks that are covered.

From Apple's Extended iBook Logic Board Repair FAQ:

What is the update to the iBook Logic Board Repair Extension Program?
The update to the iBook Logic Board Repair Extension Program is the inclusion of certain additional iBooks to the existing program. The Updated iBook Logic Board Repair Extension Program is a worldwide program covering repair or replacement of the logic board in specific iBook models manufactured between May 2002 and October 2003 that are experiencing specific component failures.

How does Apple define a "component failure" for this program?
The Updated iBook Logic Board Repair Extension Program covers iBooks that have a particular component failure on the logic board, resulting in the computer starting up but the built-in and attached external displays exhibiting one or more of the following symptoms:

• Scrambled or distorted video
• Appearance of unexpected lines on the screen
• Intermittent video image
• Video freeze
• Computer starts up to blank screen

How can I tell if my computer is affected by the component failure identified for the Updated iBook Logic Board Repair Extension Program?
Either an Apple technical support representative or an Authorized Apple Service Provider (AASP) will determine if the component failure identified for the Updated iBook Logic Board Repair Extension Program affects your computer and, if so, arrange for the repair.

When does the update to the iBook Logic Board Repair Extension Program begin?
The original program began on January 28, 2004. This update, which adds certain models, is effective immediately.

Get the full story at Apple's Web site.

iBook Logic Board Repair Program FAQ