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Herald Sun Heaps Praise on Apple, iPod

by , 12:15 PM EDT, June 30th, 2004

Australian newspaper the Herald Sun has published a very positive look at the iPod phenomenon. The paper heaps praise on Apple, Steve Jobs, the iPod, and the iTunes Music Store, including positive words from analysts and competitors alike. From the article:

If ever a single device has had an impact on the mindset of consumers way beyond its actual size, it is Apple's iPod.

Barely larger than a deck of cards, the beautifully designed, deceptively simple digital audio player has redefined the notion of listening to music on the move.

It is the Walkman of the 21st century.

[...]

But the iPod is much more than just another hi-tech gadget. It is arguably the most desired object of its type on the planet.

The article also includes comments from a Creative Labs executive who offers praise to Apple's success. From the article:

Creative Labs marketing manager Nick Angelucci pays tribute to Apple's marketing savvy in opening a doorway for digital music to the masses. "I applaud them. If I had that sort of money for marketing, I would be doing the same thing."

[...]

"I remember when we started we were laughed at. I have to give Apple credit for softening the market up," he says. "What iPod has done is given us a whole other market. They may not be tech-savvy or know much about computers, but they have fallen in love with the marketing and think it's trendy. You get this blind devotion. I am surprised at how far people will go to buy an iPod without doing any homework."

There's more about the iPod and its success, including the success of the iTunes Music Store, in the full article at the Herald Sun's Web site. We recommend it as a very interesting read.

The Mac Observer Spin:

For those well versed in the history of the iPod, there's little that's new in this article. Apple is presented in such a glowing and unabashedly positive light, however, that we felt the piece important enough to point out. Such exposure for Apple is always a Good Thing™.

It's interesting that the iPod has given Apple credibility in ways that the Mac simply never did. Will that credibility ever spill over into the Mac side of Apple's business? Likely no; Steve Jobs himself says that his company no longer looks at iPod as a Switcher vehicle. The world's a funny place, however, and all these positive vibes about Apple aren't just dissipating into the ether. A different mindset about Apple amongst ordinary people, and we are very much seeing that mindset change, will eventually get some of those people to think differently about the Mac, too.

Observer Comments

Show: Subjects Only | Full Comments
Close Name:Billy K Posts: 297 Joined: 06 May 2004
Subject: Someday

I keep waiting for one of these fawning iPod reviews to pose the question: "Wouldn't it be great if Apple could make a computer as well-designed as the iPod?"

It'll happen eventually.

View Name:Guest
Subject: Where does the Buck Stop?
View Name:Guest
Subject: Just Good Marketing?
Close Name:Engine Joe Posts: 412 Joined: 29 Jun 2004
Subject: Re: Just Good Marketing?

Quote
Anonymous wrote:

I think it's interesting that he attributes the iPod's success to marketing. Fortunately they just don't get it.


Well, I don't think it can be denied that the marketing has been strong - and a significant factor in the iPod's success. I wouldn't describe it as the primary factor (let alone the sole factor), but it has played a big role.

Close Name:Bryan -   TMO Staff Posts: 7329 Joined: 11 Jun 2001
Subject:

Engine Joe and Guest are both right: The iPod's success is not limited to Apple's marketing, but it was the marketing that made this great music player into a cultural force that dwarfs even the Walkman.

I also think it quite ironic that Apple has been so successful in marketing the iPod, while the Mac's marketing has been largely ineffective, especially after Steve Jobs made his crack about helping the Kerry campaign with its marketing because he knows something about advertising.

Close Name:Engine Joe Posts: 412 Joined: 29 Jun 2004
Subject:

Quote
Bryan wrote:

I also think it quite ironic that Apple has been so successful in marketing the iPod, while the Mac's marketing has been largely ineffective...


I'm tempted to say "what marketing?". I haven't really seen any substantial Mac marketing in a couple years.

(IMO) Part of the problem with Apple's marketing when it comes to Macs is that it requires more substance than they give it. It's easy to play the style card on (for example) VW Beetles and not get dragged into discussing fuel efficiencies, etc, because at the core, it's a car - and no one really doubts that it can handle the basic things a car can do. So you have "car" and you add "hip" and mix.

The iPod required a little more explanation, but in the end, it's a simple concept - a music player with capacity, style, and sophistication. So you again have the proverbial "car" and you add "hip" to the mix.

Macs are a harder sell, and Apple isn't trying. When they do try to market them (all too rarely as it is), they do it in a purely style way (which admittedly did work for first gen iMacs, but the market was a little different then). People are afraid of the Mac OS because they don't know what it can do - or more accurately, they don't know that Macs can do all of the core things people want to be able to do. That it's easy to use to boot is icing on the cake! Yet Apple never mentions ease of use and Mac's many wonderful functions. They just say "look at this cool looking machine". They hit the "hip" part square on, but they don't seem to realize that people don't know that Macs are "cars" in all the essential ways that Windows-based PCs are.

The Switcher campaign tried to rectify that, but it wasn't handled right - it didn't get enough of the right information across and it didn't do it in the right way.

View Name:Guest
Subject: kev
Close Name:Engine Joe Posts: 412 Joined: 29 Jun 2004
Subject: Re: kev

Quote
Anonymous wrote:
Then as the ad talks about bringing the digital life together simply and powerfully in one place-the Mac hub, show cell phones, PDAs, digital cameras and printers, digital camcorders and DVDs, iPod, iPod mini, iTunes, iTMS, Airport Express, stereos, and some musical instruments. Show iLife app screens on an iMac, and iLife app names at appropriate places. The iMac G5 - Your digital life!


This is exactly what needs to be said, and it needs to be said in TV, print, in movie theaters ahead of films. Saturation. iPods sell themselves now. Spend some of that advertising budget on an ad that, when placed alongside that TV ad for Compaq's new craptatcular computer, will actually make someone think that the Mac is not only prettier, but better.

Close Name:kenaustus Posts: 601 Joined: 27 Jun 2003
Subject: iPods are easier to sell

iPods are far easier to sell than computers. Someone that bought a cheap MP3 player might very well buy an iPod when they take a good look at it, or want to be "in". Someone that bought a Dell 6 months ago isn't going to be ready for a Mac - no matter how much they dislike their Dell.

Apple's growth in com=nsumer computer sales are primarily going to be based on "hands on" evaluations in stores, or looking at someone else's Macs. That basically means the Apple Stores and supporting retailers like CompUSA with well trained Apple employees. It's going to be slow, but solid.

Breaking into the business market that is tied up with Windows is different. It's going to take someone who is very knowledgeable going in for face-to-face presentations. Again, not a fast way to build a new customer base, but a sound approach. Apple's price/performance supports this approach as does TCO, support issues, and the lack of major virus/worm issues. The super computer achievements also support direct sales for business - especially since Dell could not match the price/performance of the G5 PMs.

Advertising is one of the most difficult approaches to use in selling Macs (as opposed to iPods). I have never bought a computer based on a TV ad, not have I paid much attention to them - except for the bloke bloke though wall with the G5. TV money would be better spent on face to face selling, either in business or in the retail environment - like working out a program where the Apple shop was moved to the front of a CompUSA store and not hidden in a back corner.

Close Name:Engine Joe Posts: 412 Joined: 29 Jun 2004
Subject: Re: iPods are easier to sell

Quote
kenaustus wrote:
I have never bought a computer based on a TV ad, not have I paid much attention to them - except for the bloke bloke though wall with the G5.


There ya go - Apple makes commericals you can pay attention to. So they should do it. Sure, you haven't bought a computer based on an ad, but TV advertising in this context would be more about awareness - and awareness on a more than 'aesthetics' level. You say Apple stores are good for getting that face-to-face trial of the Mac that wouold complete a sale. No one's going to set foot in an Apple store if their interest isn't already piqued.

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