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No Web Access on Show Floor Slows Expo

First on TMO - No Web Access on Show Floor Slows Expo

by , 5:30 PM EST, January 14th, 2005

SAN FRANCISCO, Calif. -- Browser dependent exhibitors were brought to a grinding halt Friday as Mac Expo suffered a Web outage going on three hours.

Journalists, exhibitors and their guests were unable to access Web sites beginning at around 11a.m. PST. Intermittent access continued for an hour before to sites could be reached after noon PST. At press time, access was still down.

Attendees trying to access their e-mail either wirelessly or at the Apple User Group kiosks were perplexed and ultimately frustrated.

"Can you get in?" Jerry Maynes of Denver, Colorado asked. "I can't get anything," said Simon Davies.

It was that way across the south hall of the Moscone Convention Center. Anyone trying to access the Web or e-mail in the Apple booth was met with the same results.

"Trying to show people the online Apple Store is a little difficult," said Tom Brooks of Apple Computer. "We're writing down Web addresses on paper and handing them out,."

A representative of show organizer IDG World Expo was not immediately available for comment or explanation as to what was causing the problem. Web access is maintained by the Moscone Convention Center.

Observer Comments

Show: Subjects Only | Full Comments
Close Name:iGrouch Posts: 660 Joined: 18 Oct 2001
Subject: Hmmmmm

Thats interesting????

The last number of days since the keynote the net from this Macs perspective has been kind of odd. Thats from Eire the land of the bannished snakes—

(though you can never banish those b*(&^%%**. they reinvent themselves as virii, trojans, spyware, evil doings.,hosts of these, bin Ladens, subvert/covert litle nasties etc. )

—I thought access to TMO, Apple etc. was a little difficult because of heavy traffic. but maybe something else is at play.

I will check michaelmoore.com. He may know what is going on?

Close Name:Guest
Subject: smokeonit

murphies law...

backup is always good... why did they have only one provider??? and this happening @ an offical apple iEverthing event... very embarrasing...:-y

Close Name:Guest
Subject:

I don't know if it's related but there are a few sites around the net that are down as well. Most notably Live Journal which I believe is hosted in San Francisco.

Maybe just a coincidence though.

Close Name:Bosco Posts: 1002 Joined: 03 Jun 2002
Subject: Typical trade show Internet

I hope that exhibitors put pressure for refunds or future discounts on the organizers. Unfortunately, the trade show ecosystem can getaway with a tremendous amount of shoddy service delivery for a variety of reasons. There is tremendous vendor turnover at these shows. I would bet that (Apple aside), the reason exhibitor participation is down is that the "die-hards" do fewer shows and the exhibitors were a higher mix of newbies this time. It is very easy to sink several thousand into one of these shows and not end up with more than a flag-waving exercise. In fact, I have observed over the years that the bigger the (small) company is that is doing one of these shows, the less likely they are to profit from their presence.

I hate to say it, but these large shows are passйe. Smaller co-op shows like the SoCal Mac Faire, or perhaps Apple Store mini-events are a better way for small companies to get product exposure and press flesh.

-Brad Hutchings
Hutchings Software

Close Name:Guest
Subject: Groundbreaking News

Stop the Press! Hold the front page! It appears that intenet access can at times suffer from technical problems, it was revealed yesterday at Mac Expo! Prior to this, everbody thought internet access would never go down, but it seems we were wrong!

Seriously, you consider this "news"? Whats next from the intrepid Mac Observer journalists, a groundbreaking expose on how the bus didn't turn up on time!

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