The Mac Observer

Skip navigational links

You're viewing an article in TMO's historic archive vault. Here, we've preserved the comments and how the site looked along with the article. Use this link to view the article on our current site:
Class-Action Lawsuit Accuses Dell of Bait-and-Switch Tactics

Class-Action Lawsuit Accuses Dell of Bait-and-Switch Tactics

by , 3:15 PM EST, February 23rd, 2005

Wintel computer giant Dell has been slapped with a class-action law suit accusing the company of bait-and-switch tactics, false advertising, and fraud. The lawsuit was filed in Francisco County Superior Court on February 14th, though Dell itself is based in Round Rock, TX.

CNet News reported Wednesday that the suit accuses the company of offering discounted computers in its advertising, only to tell consumers that call into the direct-order company that the low-price unit they wanted is no longer available. CNet News also reported that the suit accuses the company and financing partner CIT Bank of including hidden charges and higher interest rates than consumers expect.

"We got quite a few complaints. We also saw quite a few complaints online," Reed Kathrein, an attorney at the law firm, told CNet. "The theme appears to be a bait and switch, where what Dell does is attracts you with one ad and then substitutes."

There is more information in the full article at CNet News.

Recent Headlines - Updated October 8th

Thu,9:10 PM
Apple on iPhone Battery Performance: You’re Measuring It Wrong
6:56 PM
The Big Mac Bundle: $17.99
6:00 PM
The Two Sides of Apple: Brilliance and Ennui
2:28 PM
AT&T Fires Up Wi-Fi Calling Support
1:42 PM
TMO Daily Observations 2015-10-08: Samsung vs. TSMC iPhone Chips, Lightroom for iPad
11:36 AM
NASA’s Apollo Mission Photos Free on Flickr
10:33 AM
Adobe Sets Lightroom for iPhone, iPad Free from Creative Cloud
9:14 AM
Harry Potter Comes to Apple’s iBook Store with Enhanced Editions
Wed,10:30 PM
ACM 327: Competing with Google Now, Apple’s Other New Campus, iPad Pro for Artists
5:41 PM
Pay What You Want for the WordPress Wizard Bundle
1:56 PM
TMO Daily Observations 2015-10-07: AT&T Wi-Fi Calling, Apple TV and Vidity
11:50 AM
Read This Before You Install El Capitan
  • __________
  • Buy Stuff, Support TMO!
  • Podcast: Mac Geek Gab
  • Podcast: Apple Weekly Report
  • TMO on Twitter!