Having "had" to buy Dell products at work, their whole approach to selling is bait and switch. If you are interested in a $349 system, and you click on customize, it immediately switches to a $529 system, before you change a thing. Stark contrast to Apple's site where the changes to a price are generally pretty clearly seen.

Anyone who's ever gone to their website to see these mythical $400.00 computers will vouch for the fact that it's all a ruse. You have to strip the dang thing down to the rims in order to get it at their price point.

I could buy a car for $1000 too if all i wanted were the seats and sterring wheel.

The fact they are telling people that the computer they are inquiring about is no longer available isn't surprising and certainly should be viewed as criminal.

Morons who buy a computer for under a grand are getting ripped off. Unless ALL YOU DO is internet and email, youll need a computer than does something. And to do something it will cost you $1000+. With the mini mac, the point may be moot but to get it up and running u need a monitor ($100-$300). Anyway if u buy a dell, yu get what u pay for. A PIECE OF $#!%!

I'm the only Mac user at work - G5 no less. (Lucky me, poor fellow coworkers). Anyway they went to order 4 Dells online and were complaining that they couldn't find the one that was advertised and that they thought the tactics were very "bait-n-switch" in nature.

I hope that Dell gets nailed for this. Not because I'm a Mac user but because that isn't fair for any user. (Well maybe partly 'cause I'm a Mac user - ha)

The truth is out. Dell is not able to make money from a low cost model in spite of the direct model. Michael Dell himself acknowledged that Dell made money from higher price models - can't remember where I read it.

; )

It's not the lawsuit or the unscrupulous practices that I find amusing. Apple has their share of both. What I find amusing is that these mysteriously nonexistent super cheap systems are the ones certain people always bring up as examples of why Mac's are so expensive.

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Biff wrote:
What I find amusing is that these mysteriously nonexistent super cheap systems are the ones certain people always bring up as examples of why Mac's are so expensive.

Only Michael's minions believe that one can own a functional computer for the numbers Dell touts, thanks to their deceptive pricing and techniques. These small numbers are just fodder for countless Windows fanboys, who have nothing better to do than troll Mac news sites and proclaim that the Mac is soooooo expensive.

You have to wonder.

Maybe RC will throw himself in front of a train to protest the legal action against Dull?

(we can only hope )

Oops. Must have wandered into The Dell Observer by mistake.

Except for PowerMacs, Apple can't be accused of upselling when they sell dead end machines. Can't upsell graphics cards, sound cards, and (mostly) monitors. Mac zombies tell people to base their purchases off of what someone else like Granny does with the computer - email and documents.

Does anyone else think its ironic that there is a Dell ad for a "free upgrade" next to the article on CNet?

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Guest wrote:
Except for PowerMacs, Apple can't be accused of upselling when they sell dead end machines. Can't upsell graphics cards, sound cards, and (mostly) monitors. Mac zombies tell people to base their purchases off of what someone else like Granny does with the computer - email and documents.

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jhonka wrote:

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Guest wrote:
Except for PowerMacs, Apple can't be accused of upselling when they sell dead end machines. Can't upsell graphics cards, sound cards, and (mostly) monitors. Mac zombies tell people to base their purchases off of what someone else like Granny does with the computer - email and documents.

...which is exactly what a lot of people (read: not just "grannies") do. Hell, that's all I do a lot of the times (when I'm not designing web sites, that is), and I'm 21. So long as you're not a heavy gamer (or do lots of 3D work) there's no reason to not buy a Mac, IMHO.

"Apple can't be accused of upselling when they sell dead end machines."

They also can't be accused of selling dead-end machines when they don't sell dead-end machines. Apple doesn't sell a single model of computer that they don't offer upgrades for. They have plenty to up-sell, but they don't use fraud to do it. That's Dell's territory.

"It's too easy to be a troll on a Mac website. Don't you Mac readers ever rest? Always have to "correct" trolls? Respond to this to prove my point."

So, I guess you'd like disinformation about Apple to go uncorrected and spread. You want people to believe it. Right? That's exactly what happens if the lies from Reality Check and Smith etc. aren't debunked. Which is coincidentally exactly what they want, too.

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That's exactly what happens if the lies from Reality Check and Smith etc. aren't debunked. Which is coincidentally exactly what they want, too

"What they wish to do is provoke a response."

They couldn't care less about provoking a response. They don't even directly insult anyone. Infact, the roughest they ever get is putting a lower case i before the word "disciple" or "lemming". If they were trolls, they'd be the poorest trolls in history. But they aren't trolls.

Their goal's to spread disinformation about Apple. Luckily people make that a very hard job for them to do by debunking their lies left and right, but if noone did, then things would get a whole lot easier for them. They're worst left alone.

What I find funny is people coming here and responding to the comments, then making fun of people who...um...respond to their comments. Reminds me of the people who would come into where I work on Easter morning and complain over the fact that we were open on Easter morning while they shop. If you want people to stop commenting, stop coming. I promise we will never respond to anything you have to say as long as you don't post it.

Anyone else want to help me back that promise up? lol

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Guest wrote:
What I find funny is people coming here and responding to the comments, then making fun of people who...um...respond to their comments. Reminds me of the people who would come into where I work on Easter morning and complain over the fact that we were open on Easter morning while they shop. If you want people to stop commenting, stop coming. I promise we will never respond to anything you have to say as long as you don't post it.

Anyone else want to help me back that promise up? lol

Haha who cares what someone says who hates Apple yet spends their time going through each and every story on a Mac news site and even posting. Who's the fanatic? When I don't like things I don't usually devote significant portions of my time to it. There are too many good things all fighting for my time. But hey thats just me. Rock on, trolls!

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Biff wrote:
Haha who cares what someone says who hates Apple yet spends their time going through each and every story on a Mac news site and even posting. Who's the fanatic? When I don't like things I don't usually devote significant portions of my time to it. There are too many good things all fighting for my time. But hey thats just me. Rock on, trolls!

Funny, the people who spend their time speculating and posting about Mac rumors when they have little or nothing to go by, and funnier when they turn out to be false.

They are punk asses who take pleasure in ripping off customers

Mac idiots.

Interesting reading here. I just purchased a Dell last month. No bait and switch, but it did take 19...yes...19 phone calls and online chats to resolve the issues that my computer had, right out of the box. Hardware issues, software issues, technician coming to my house issues. It's not just a computer, it's your new hobby! Why didn't I buy a Mac? Habit, I suppose. All the same, I think next time I'll wait a little longer, save my money, and give mac a closer look.

Bought a dell system, one and a half years later the monitor went out. Tried 30 minuts on the phone, the rest of the morning, 4 hours on the computer to get help. Help was not avaialable because my address did not match my account. I ordered this computer at my address a year and a half ago and now Dell tells me it is not the right address to get help to. What is up with that. Protection for their customers???

I am having problems with Dell preferred. The Dell company sent me a TV that I did not order and do not want. It was sent to my address in Va. I live in NC. By the time I picked the package up and discovered a product I did not order it exceeded its 21 day return policy.

This was June 30. I could not get the customer service to even acknowledge I had ordered the TV as it did not show up on my order history. I have been charged and turned over to a collection agency to the tune of $997.38. The TV is only a 20", how to they get to $997 on a LCD. I have sent registered letters, I have made numerous calls, I can get NO ONE to respond. I refuse to talk to customer service, bookkeeping or any other department that just wastes my time. I have spent hours and am so frustrated. Is there a class action suit I can join?

When I asked customer service what I was suppose to do with a TV I did not want did, not order and will not pay for .... I was told to try to sell it on EBAY.

After buying 4 computers from Dell, I bought my 5th from compaq.

I also run a Mac G4.

Jrobin90631@mac.com

JoAnn Robinson

All of these people, PLEASE, if you have a problem with your Mac or website, POST in the help forums of this site instead of bumping up OLD threads.

I got the wsxga inspiron a week ago. No where they mentioned that to increase the size, you need to bump up DPI to 120%. 120% DPI has problem with some applications and most of the websites. Internet Explorer does not support it and other browsers will not show the site correctly if increased the fonts and kept the DPI at 96% (try cnn.com in Firefox, increase the fonts and watch the left menus).

I am going to return it with a slap of 15% restocking and shipping fees.

I would love to join against this Fraud company with the owner sitting at 25 billion dollars.

Javed
mailforjaved@yahoo.com

I got the wsxga inspiron a week ago. No where they mentioned that to increase the size, you need to bump up DPI to 120%. 120% DPI has problem with some applications and most of the websites. Internet Explorer does not support it and other browsers will not show the site correctly if increased the fonts and kept the DPI at 96% (try cnn.com in Firefox, increase the fonts and watch the left menus).

I am going to return it with a slap of 15% restocking and shipping fees.

I would love to join against this Fraud company with the owner sitting at 25 billion dollars.

Javed
mailforjaved@yahoo.com

Dell can't help it if your a total idiot that can't even speak proper english!

Was sent advertising (printed) twice; to my personal address.

Ordered a Inspiron 9400 that was advertised with a T7200 processor. Received a T2065 or some such. Dell reps (in India) would not honour price. Reps in Canada unhelpful, would not call back, would always transfer calls etc. Sent machine back.

Received another printed flyer. Similar deal. Ad spec'd T7400 processor. When I called & tried to order, they would not honour ad. Would only supply T20something or other. Reps unhelpful. Another 3 hours on phone being transferred around & no results.

How many people ordered & didn't know any better? Better Business Bureau here we come.

Very very very disappointed.