Wow, deju vu. I had trackpad problems with an iBook in 2001 and got the same advice. The only thing that helped was later when the whole computer crashed they replaced a number of parts, including the trackpad, then it worked fine. My new iBook, no problem there either. It's just frustrating, when you've got an obviously faulty part, to hear "are you using more than one finger???"

(Never heard of the "entire palm" approach. Stuggling not to make a really bad joke, I can only say, "hope it works.")

Yeah, I find it humorous that we are giving these suggestions when it's obvious something is wrong with the part. I am having the trackpad problems and when I called they gave me those two suggestions over the phone. It took everything I had to hold back the laugh. Especially after I just got done telling him that scrolling works fine when I use the two fingers. then he asks, "Are you careful to use just one finger on the trackpad?"

HELLO!?!?!

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Guest wrote:
Yeah, I find it humorous that we are giving these suggestions when it's obvious something is wrong with the part.

Oh calm down. "Apple is aware of this issue and is investigating". In other words - "we don't yet know exactly why this is happening or how to fix it, but here is a workaround". If in 3 months they take the position that the workaround is "good enough", then complain.

Yesterday I posted the story about the Apple cover-up of defective PowerBook TrackPads. At least Apple's beginning to come clean. Clearly another example of what Apple is notorious for, releasing defect-ridden products. PowerBook users may have to sue Apple like the iBook users did for their defective logic boards.

There's nothing funnier than a rabid Mac fanatic bragging to his friends about his cool new Mac, then when he goes to show it off it freezes up.

Macfixit does suggest resetting the PMU (Power Managment Unit) if the trackpad goes awry. Just unplug the power, remove the battery, and hold down the power button for at least 5 seconds. Reinsert the battery, reboot, and hopefully the trackpad will work normally.

BTW, the trackpad issue is not universal-mine has been fine so far (knock on wood). It would be interesting to know just how widespread the trackpad issue is.

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RealityCheck wrote:
My Posting Forced Apple To Admit Problem

ROTFLMAO! RC's mental defect comes straight to the fore.

It would be more believable, not to mention less egotistical, if he said that Macfixit's article forced Apple to admit to the problem. Poor, pathetic RC.

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RealityCheck wrote:
There's nothing funnier than a rabid Mac fanatic bragging to his friends about his cool new Mac, then when he goes to show it off it freezes up.

Have to disagree with you there - Bill Gates experiencing the Blue Screen of Death in the middle of a very public presentation is much funnier. Thinking of it, watching a Windows user try to accomplish things is funny.

But is your beloved Dull computer any better? I work in a company where 1400 Dells are deployed in one branch alone. 400 of them had an undetectable motherboard fault (undetectable by serial number, etc., thanks to Dell's insistence on using the cheapest Taiwanese suppliers) which stopped the machines rebooting. On an equity trading floor, that's Bad News. It took 6 months for Dell to acknowledge there was a problem and to fix it. A normal user without the clout of this company would have been up the creek.

Oh, and the managers responsible for desktop systems at the company all use Macs at home. I wonder why - couldn't be because the Dell/Windows combination is so poor, or such bad value, could it?

"Yesterday I posted the story about the Apple cover-up of defective PowerBook TrackPads. At
least Apple's beginning to come clean."

Yesterday you said Apple was covering up the problem. Today they proved you a liar.

You personally forced them to admit it? If delusion could be turned into energy, you could power the world.

on my ibook g3 950mhz (prod date 10/2003)....held down the "clicker" for 5 seconds and the trackpad reset itself....

so is there a fix for this problem? my trackpad behaves erratically, unpredictably--problem just started about 5 months ago...after about 9 months or no such trouble

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