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Apple Sued Over MacBook Displays
by , 2:30 PM EDT, May 18th, 2007
Apple, Inc. is facing another class-action suit. This one has to do with the displays on Apple MacBooks and MacBook Pros. The claim is that the displays are substandard and create the illusion of millions of colors via dithering, according to DailyTech.
Even though Apple claimed that the glossy screens on its MacBooks were capable of more vibrant color, many customers apparently suffered graininess and sparkling effects common to dithering techniques, according to the lawsuit.
The complaint said, in part, "Many such dissatisfied purchasers were chastised by Apple agents and employees for being too picky about their assessments of the quality of the display. Other dissatisfied purchasers were told that they were imagining the complained about defects."
The complaint also claimed that some Apple customers who complained on Apple's forums had their complaints removed.
"The displays are only capable of displaying the illusion of millions of colors through the use of a software technique referred to as 'dithering'," the lawsuit claimed.
Observer Comments
Palm got sued over this same thing, about 4.5 years ago. I'd be surprised that somebody would still be manufacturing a laptop sized screen that cannot display 24-bit color, but if it's true, I'd say the lawsuit has merit.
As far as looking at the display before buying, I don't think that's a legitimate argument. Today, a consumer would be rightfully surprised that a modern display cannot display millions of colors, particular when the manufacture tells them that it can. In fact, I still have a hard time believing a MacBook display would dither colors.
So, in other words, I'm skeptical of the plaintiffs' claims, but if they are true, the lawsuit is justified, and not motivated by greed alone (the lawyers' involvement, on the other hand...).
http://www.pcworld.com/article/id,104553-page,1/article.html
QuoteEngine Joe wrote:
"(the lawyers' involvement, on the other hand...). "
Were the plaintiffs supposed to represent themsevels pro se?
The only people who benefit from class-action lawsuits are the lawyers and the defendants. The plaintiffs might walk away with about $.50 when it's all over and the lawyers get their cut.
Maybe, maybe not. But the individual plaintiffs can't afford to bring this litigation on their own - the investment would be much larger than any gain they would earn if they won. Class actions allow for "small value" litigations to actually push forward (when meritorious).
How do defendants benefit by a class-action lawsuit, exactly? I'd love to know.
QuoteLOL. That's a good question.Engine Joe wrote:
How do defendants benefit by a class-action lawsuit, exactly? I'd love to know.
For me, it really comes down to who actually got the ball rolling on this thing. Many times it seems like the lawyers create these just to drum up their own business. If that was the other posters' point, then they didn't do a good job of explaining it. But it's more likely another case of people repeating things they've heard in an attempt to sound intelligent. Fight the establishment!
Fri May 18, 2007 7:25 pm Subject: How do defandants benefit from class action lawsuits
Sure, the Verizon settlement is stupid, and does little to help consumers, but I'm sure the company also spent a good chunk of change defending themselves. I don't think companies look forward to these lawsuits, thinking they're going to get a settlement that makes people spend money on their stuff. They have to incur legal costs dealing with it, along with the PR black eye.
I'm not saying "Boo hoo, poor companies." I'm just saying that it's not like they really benefit that much from a settlement like the Verizon one. I seriously hope most consumers don't feel the need to use the coupon just because they have it.
Fri May 18, 2007 10:58 pm Subject: I hate these lawsuits
I received a notice the other day that I could join a class action lawsuit against Wells Fargo.
I would receive (stop the presses): 2 free FICO Scores and $50 off my next Wells Fargo mortgage (yes, $50 off a mortgage).
I threw it in the trash.
What I really wanted to do was choke the living $#!% out of the lawyers who organized this lawsuit.
QuoteAnonymous wrote:
What you may not be aware of, is that it is custom in the industry to sell six bit panels as "16.2 million colors" while 8 bit panels are sold at "16.7 million colors". If you purchase a laptop with the same panel that Apple advertises as "millions of colors" from any other manufacturer, it will most likely be advertised as "16.2 million colors".
How? 6 bits per pixel gives only 262,144 colors (2^18). 16.2 million is not a power of 2.
Tue May 22, 2007 10:05 am Subject:
That number appears to come from About.com.
Also, it appears that using 6 bit panels is not only common in the industry, but also required to get fast refresh rates. 8 bit (actually 24 bit) panels do not have a fast refresh. At least that is what the About.com page says.
Looking on their site, Apple never actually claims 16.7M colors. It claims "millions of colors". which seems to be computer manufacturer-speak for a 6 bit display.
With a cursory look around, it doesn't appear that any of the laptop manufacturers advertise 16.7M colors, at least not on their large displays. They do advertise millions, though. They may be out there, but I didn't trip on them during the admittedly quick search.
Tue May 22, 2007 8:57 pm Subject:
According to some sources, there aren't laptop displays of that size that actually do support 16.7 million colors. If that is true (and I have no proof either way) then yes, they are using dithering and not disclosing that fact. Again, the refresh rate seems to be the main driver. From what I can see, the 24 bit (8 bit) screens have something like a 25ms response time. the 6 bit are closer to 5ms.
Wed May 23, 2007 11:46 am Subject:
Sheesh. Do some research yourself and quit being a troll. I already stated that I have no proof either way, nor am I going to spend my time re-looking up sources that I happened to stumble upon. It just isn't worth it.
But anyway, here is an easy comparison. I have a Compaq TC4200 tablet PC. It has a TFT display made by BOE in Korea. It is advertised by HP/Compaq and all of the review sites as being either 16M or 16.7M colors (depending on where you look). Looking up the display on the BOE website shows that it supports 262K colors. BOE does not make any 12.1 XGA displays for tablets that support 16.7M colors. In fact, it appears that none of their PC laptop displays support more than 262K colors.
Go look for yourself if you want. The site is www.boehydis.com. Do the comparisons for 12.1 XGA displays for tablet PCs.
The point is all of the laptop manufacturers apparently do the same thing. Apple is just the favorite target lately. If you have proof that it isn't common practice, then by all means provide it.
Wed May 23, 2007 3:40 pm Subject:
http://blog.wired.com/gadgets/2007/05/apple_lcd_lawsu.html
http://reviews.cnet.com/tablet-pcs/hp-compaq-tc4200/4507-3126_7-31273672.html
http://h18000.www1.hp.com/products/quickspecs/12138_na/12138_na.HTML (claims 16M colors or 16.7M, even though they all use the same displays)
From comments on the wired.com article:
"It *is* all hooey - both HP and Dell claim "millions of colors" on their laptop LCD's but, IF YOU CROSS REFERENCE THE PANEL MANUFACTUER'S SPECS FOR THE ACTUAL PANEL USED...the LCD is 262K colors.
How do I know?
I checked my own HP, IBM and Dell laptops, using the EDID - for example, (my) HP ZD7000 uses
AU Optronics B170PW01
for which HP claimed on the ZD7000 "16.7 million colors"
http://reviews.cnet.com/laptops/hp-pavilion-zd7000/4507-3121_7-30557633.html?tag=sub
HOWEVER...AU only claimed 262K hardware colors for the B170PW01
http://www.horizontechnology.com/display/AU/B170PW01.htm
And there you have it. The balance of the colors "supported" is by dithering.
"
You owe an apology.
Wed May 23, 2007 6:40 pm Subject:
Why did I post it? Because you demanded proof and I had a few spare minutes to provide it.
You've managed to ignore the fact that I have provided you an example (the TC4200) of a screen that is advertised (by Compaq and the reviews, see the links) as being able to display 16.7M colors and yet, ACCORDING TO THE SCREEN MANUFACTURER, does not.
The second section is referring to a different computer (no kidding). I have no reason to doubt the claim of what the poster said (it is difficult to just make up screen part names and numbers), and the part number does check out on the suppliers site. HP does not list the parts suppliers or part numbers for their screens on their website. Really the only way to find out is to ask the machine itself, which "Eric" apparently did. Provide me a good reason why it should be doubted. Even better. Go check the EDID of your computer (if you have a laptop) and check the specs of your display. I'm sure we'd all be curious as to what it shows.
You won't. You are here to troll, plain and simple. You just refuse to accept that other companies are guilty of doing exactly the same thing that Apple is accused of.
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