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Software Issue Konks Out Skype

by , 1:10 PM EDT, August 16th, 2007

Skype users planning on spending their Thursday chatting may have to find another way to talk online. The company has been experiencing problems that have prevented many subscribers from signing in and using the service.

The company stated that the problem appears to be software related, but it could take until some time Friday to resolve the issue. Once the problem is corrected, the Skype client application will automatically log in even if it has been running during the outage.

Skype is a popular online voice chat client that also supports calling or receiving calls from traditional phone lines and cell phones.

Many users rely on Skype's SkypeOut service for their phone calls, and especially international calls, because of lower per-call rates. So far, that service appears to functioning correctly.

Skype users looking for more information about the outage can check out the Skype Heartbeat Web page.

Observer Comments

Show: Subjects Only | Full Comments
Close Name:Guest
Subject:

Umm, the problem is that the client software cannot login... therefore Skype Out is dead as well. At least that is the case for me and everyone else I know.

Close Name:Dave -   TMO Staff Posts: 227 Joined: 11 Jun 2001
Subject: Thought I was going crazy

Glad to hear this reported. Saved me some time troubleshooting!

Close Name:flub Posts: 9 Joined: 11 May 2004
Subject: Is "Konk" a technical term?

Love it...

Close Name:vftk Posts: 14 Joined: 01 Aug 2007
Subject: Is "Konk" a technical term?

Actually, it should be "conk". No, really!

Close Name:Guest
Subject: Microsoft Patch Takes Out Skype

Some are theorizing that a series of Microsoft updates released yesterday are behind the P2P network failure. True or not, if a series of patches can cause a widespread network outage, Skype needs to figure out a way to plug that vulnerability...and fast. Business users are getting pissed. Microsoft views Skype as a major threat to its Windows Live Messenger service.

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