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Apple's QuickTime 7.4 Cripples Adobe After Effects

by , 1:20 PM EST, January 23rd, 2008

Apple's QuickTime 7.4 is causing problems with Adobe's After Effects, according to a discussion on Apple's Support Forum. There are indications that Apple knows about the problem and is working on it.

Some users, including professionals who work at TV stations, are pleading with Apple to fix the problem quickly. A few have found work arounds and have described them. Some have used Time Machine to put their Mac back into a previous state. Others are scrambling to find Macs without the update.

One user wrote: "I just wrote Apple Support an e-mail requesting acknowledgement of the problem and some indication that they're working on it. I'll post anything I hear."

Observer Comments

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Close Name:Sir Harry Flashman Posts: 792 Joined: 08 Feb 2007
Wed Jan 23, 2008 2:45 pm Subject: Security?

I get the feeling that Apple is quietly beefing up software security and maybe that is the cause of this software conflict.


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Close Name:KitsuneStudios Posts: 2490 Joined: 25 Oct 2001
Wed Jan 23, 2008 3:08 pm Subject: Whew!

Thanks for reporting this. It's a good thing we haven't updated QuickTime at the office yet. That would have seriously messed up production next week.


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Close Name:Tiger Posts: 1013 Joined: 17 Jun 2003
Wed Jan 23, 2008 3:47 pm Subject: does this include...

Does this include the new update for After Effects?

http://www.macminute.com/2008/01/23/adobe-updates/


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Close Name:Guest
Wed Jan 23, 2008 6:07 pm Subject: Yes, even AE 8.02 is effected

Seeing it here. I'm having trouble with renders that take longer than about ten minutes.


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Close Name:Guest
Tue Jan 29, 2008 6:26 pm Subject: Pacifist fixed the issue for our deadline

I had this issue two in the midst of a tight motion graphics deadline where I work and it prevented us from using two of our Mac workstations for rendering.

However using Pacafist to install Quicktime 7.3.1 and the previous version of iTunes worked a treat. Now those two machines are back in action.


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