Intuit Works to Avoid Last Year's Tax Filing Snafu
Intuit Works to Avoid Last Year's Tax Filing Snafu
by , 4:45 PM EDT, April 15th, 2008
Intuit has nearly doubled its server capacity, expanded backup systems and has taken other steps to avoid last years' tax filing snafu that left 170,000 TurboTax customers who filed near the deadline with error messages instead of a filed return, according to the Mercury News on Tuesday.
"It obviously was a painful experience for our customers, and a learning experience for us," Intuit spokeswoman Julie Miller said referring to last years problems. She said the company eventually paid almost US$10 in refunds to customers who had last minute problems.
Even so, the glitch hasn't kept customers from filing electronically. The IRS said there's been an increate of 18 percent this year of electronic filers.
As of Monday night, Intuit said electronic filings were proceeding smoothly, and there have been no major reports of problems on Tuesday.
Observer Comments
should dsy $10 million ... here's the paragraph from the actual article (by the way ... the above link to the article did not work for me)
Online tax services brace for crunch
By Brandon Bailey
Mercury News
Article Launched: 04/15/2008 01:34:43 AM PDT
"It obviously was a painful experience for our customers, and a learning experience for us," Intuit spokeswoman Julie Miller said of last year's problem. She said the company ended up refunding almost $10 million to customers who encountered the problem."
Comments are currently closed. Please email the author instead.
Recent Headlines - Updated July 6th
- Fri, 10:29 AM
- News - Apple Warns of Learning Interchange Security Breach
- 7:30 AM
- News - Happy Fourth of July!
- Thu, 6:07 PM
- TMO Scoop - Psystar Moves to Drop Bankruptcy Ahead of Apple Legal Battle
- 5:37 PM
- News - Uncomfirmed Reports Say Apple & Nvidia On The Outs
- 4:57 PM
- News - Microsoft Sick Over Barf Ad
- 4:09 PM
- Product News - KRK Ships R6 Passive Studio Monitor for Recording
- 3:45 PM
- John Martellaro's Blog - Particle Debris (week ending 7/2) Juiced, Joost and Goosed
- 3:12 PM
- Product News - ExactScan 2 Pro Released
- 1:56 PM
- Deal Brothers - Apple TV with 160GB Hard Drive: $324.00 Delivered
- 12:46 PM
- TMO Appearances - TMO Appearances Jeff Gamet Shares iPhone Apps on MacJury
- 10:41 AM
- Product News - Art Text 2.2 Adds New Templates, Layer Options [Updated]
- 10:04 AM
- Hot Forum Topic - Deciphering Mac Sales
The Mac Observer Reader Specials
- Download Typestyler, still the Ultimate Styling Tool for Internet, Print and Video Graphics. Works great in Classic with a Native OS X Version on the way. Free Tryout: www.typestyler.com
OWC:
OWC Mercury On-The-Go FW400/800/USB2/eSATA Portables. High Performance A/V Rated. Bus Powered. Up to 500GB in the Palm of your Hand. Macworld Editor's Choice. CNET 'Very Good.' From $75.99!
If you're using a Mac, then you've gotta check out Full Tilt Poker for Mac. This Full Tilt Poker bonus code does the unthinkable, it actually rewards!
RamJet Memory: MacBook and MacBook Pro 4GB kits for $57.99! Mac Pro 4GB Kits $99.99! iMac and Mac mini 4GB Kits for $57.99! 1TB SATA Hard Drives for $109.99! Click hereFor the latest Apple products use Ciao, a price comparison website, to find laptops like MacBook Air. Then find the best prices on MP3 players and use our comparison tool to evaluate mobile phones like the Apple iPhone.
Laptop Hardware Provided by TechRestore - Overnight Mac & iPod Repairs.
