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Report: Vista Adoption Stymied Despite SP1, Mac and Linux Have Opportunities

by , 1:50 PM EDT, July 23rd, 2008

In November 2007, a King Research study revealed that the majority of IT administrators had no plans to adopt Vista and were looking at alternatives like Mac OS X and Linux. KACE, a systems management company in Mountain View, Calif., commissioned King Research to revisit the study, and the results showed that even fewer IT managers than before plan to deploy Vista, despite the release of SP1.

The new study consisted of an online survey of over 1,100 IT managers and asked them about the impact of Vista and OS adoption strategies. A key finding was that "IT departments of all sizes have growing concerns about deploying Vista, and are even choosing to deploy alternative operating systems instead. This trend has lead to a new set of challenges, such as the difficulties derived from managing multiple operating systems and a lack of familiarity with non-Windows alternative operating systems."

"The second version of the Vista Adoption Trends survey clearly demonstrates Microsoft is still fighting an uphill battle with Vista and the release of Vista Service Pack 1 did little to change corporate opinion about the operating system," said Diane Hagglund of King Research and the survey?s author. "These same IT departments are evaluating alternative methods to stave off Vista deployment with many moving to the Mac operating system instead. This brings up a whole new set of challenges related to managing heterogeneous environments and compounds the importance of systems management devices that deliver a single interface for diverse operating systems."

A summary of the findings:

  • 60 percent of the survey respondents indicated they have no plans to deploy Vista at this time, up from 53 percent in the 2007 survey [Emphasis: TMO]
  • 92 percent indicated Vista Service Pack 1 has not changed their plans for Vista deployment
  • 65 percent said it is challenging to obtain the expertise needed to manage multiple operating systems, up from 49 percent in November 2007
  • 83 percent revealed they are concerned about the compatibility of required business software with Vista
  • 41 percent of the respondents reported it is challenging to secure multiple operating systems, up from 25 percent in November 2007

"This King Research study suggests that businesses continue to hold off on broad-based Windows adoption due to compatibility, performance, and training concerns," said Rob Meinhardt, co-founder and CEO of KACE. "This delay in Vista adoption is leaving the window open longer for Mac and Linux to sneak onto the corporate desktop...."

The report detailed its methodology, including the use of an independent database of IT professionals in small, medium and large IT organizations. The second survey of 1,162 participants was conducted in June 2008.

Observer Comments

Show: Subjects Only | Full Comments
Close Name:Tiger Posts: 971 Joined: 17 Jun 2003
Subject: Could it be?

Could it be that IT Managers have finally figured out that there is security through diversity? If everyone is on a system that is flawed or hacked, and it goes down, nobody is working.

If on the other hand, portions of the users are on alternate OSes, say by their own choice, there is less likely a chance of 100% downtime and catastrophic failure for a business. It's just logical.

Is it a challenge for IT staff? Sure, but are they supposed to be the decision makers for corporations these days? And is it really that bad of an idea to have a staff that is fluent and well rounded enough to deal with two or three operating systems?

Close Name:geoduck Posts: 1805 Joined: 30 Dec 2003
Subject:

I would change one conclusion slightly. The Admins I know that were considering Vista were quite disappointed in SP1. Several that WERE considering updating once SP1 was out have now decided to skip Vista completely. SP1 may not have changed minds but SP1 and what it did not fix has taken Vista off the table.

Close Name:geoduck Posts: 1805 Joined: 30 Dec 2003
Subject:

Quote
Tiger wrote:
Is it a challenge for IT staff? Sure, but are they supposed to be the decision makers for corporations these days?

I'm sorry to say you have greatly overestimated the power of IT staff especially in large organizations. Speaking as a front line corporate IT Manager, I can tell you that these decisions are made by the quinticential 'Pointy Haired Boss' in an office in another city. We have a lot of great ideas that get shot. At least here it is all about cost. If an HP running a 4 or 5 year old copy of XP will do then we don't upgrade. If we can get a CPU for a cou[ple hundred dollars from Dell or HP then we don't get to even try to make the case for an iMac.

Close Name:UpQuark Posts: 87 Joined: 26 Aug 2001
Subject:

Quote
geoduck wrote:
Quote
Tiger wrote:
Is it a challenge for IT staff? Sure, but are they supposed to be the decision makers for corporations these days?

I'm sorry to say you have greatly overestimated the power of IT staff especially in large organizations. Speaking as a front line corporate IT Manager, I can tell you that these decisions are made by the quinticential 'Pointy Haired Boss' in an office in another city. We have a lot of great ideas that get shot. At least here it is all about cost. If an HP running a 4 or 5 year old copy of XP will do then we don't upgrade. If we can get a CPU for a cou[ple hundred dollars from Dell or HP then we don't get to even try to make the case for an iMac.



You are right on. I don't think that MS or Apple really has a clue as to what happens with most software purchases and upgrades. I worked for a german automobile design/manufacturer - they try to squeeze as much life out of servers and desktops as possible. They were rotating to LCD screens for space and power consumption reasons, not because they needed new monitors. Some of the servers were still P4 w/ 2Gigs RAM. That's it. The servers were constantly being tweaked to gain more HD space and 'CPU cycles' The thought of new hardware was not even on the radar. They were moving to Linux for some server services as it was faster on the same hardware than XP. It worked, but the ID budget was small in comparison to the R/D budget for the cars. As it should be, as frustrating as it was for IT. Until the pain started to become consistent and insistent from satellite offices etc, only then were upgrades were considered.

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