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Mac Parenting in the Age of the Internet

by - Episode 23 - August 8th, 2004

If you have kids, you must realize that having one or more computers in the home coupled with the ubiquitous availability of the Internet changes the rules of parenting forever. And so, if you have multiple computers in your house, or even a single computer in a more or less public location in your home, you have to ask yourself two questions:

1. Should my kids be allowed to use the computer without direct adult supervision?

and, if so...

2. Should their usage be restricted or monitored somehow?

If the answer to question 1 is, "no," the simple solution is to keep your password to yourself and log out or shut down whenever you're not actually using your Mac(s).

TIP: If this is the case, there are two options in the Security System Preference pane you might want to enable: Require password to wake this computer from sleep or screen saver, and, Log out after X minutes of inactivity.


Figure 1: These two options make it more difficult to use the Mac without permission.
(Click the thumbnail for the full-size image)

But, if your household is anything like mine (with a pre-teen, a teen, a wife, and 5 Macs in 4 different rooms), you'll soon tire of the endless requests to turn on the computer. Furthermore, once your kids reach a certain age, you'll probably want to provide them with some degree of autonomy.

And so, this week I'll show you a few of the tools and tricks available to monitor and manage your kids' use of the computers and the Internet in your home.

For what it's worth, I believe that restricting access completely won't work. If your kid wants to see something badly enough, he/she will find a way to see it -- at a friend's house, public library, or somewhere else. So, since both of my kids understand the meaning of "rules," they have unfettered access to both computers and the Web with only one proviso:

If we catch you using the computer (e.g. the Web, e-mail, instant messaging, DVD, etc.) for inappropriate purposes, you lose your computer privileges for at least a week.

How do we insure compliance? Aaaah… I'm glad you asked. I think the kids comply because they know that at any time a parent might be looking over their shoulder, even if we're in another room (or another city, for that matter). We made it clear that everything they do on the computer is monitored and logged and that we, as parents, may be monitoring their usage in real time, and/or reading the logs of what they've typed in e-mail or chat. In other words, we've made it very clear to our kids that if they're using one of the computers in our home, big brother (actually, big mama and poppa) could be watching at any time.

It seems to work: Over the past two years (since this policy was implemented), we've had only a couple of infractions, and none over the past 12 months.

We haven't done it alone, however; we use a combination of third-party software and our knowledge of Mac OS X to make sure we know what they're using the computers for at all (most?) times.

And so, here are some of the techniques and tools we use or have examined and rejected as inappropriate for our particular needs (but may be perfect for yours):

Remote Monitoring and Control Software

Our primary tool is remote control software -- either Apple's Remote Desktop or Netopia's Timbuktu Pro. These programs both allow you to monitor any computer you've installed the client software upon in real time from anywhere in the world. The kids know it's installed and understand how it works, which makes it an extremely effective deterrent.

So, for example, if I'm at my desk working and want to know what the kids are up to on the computers at the other end of the house, I merely observe their Macs without leaving my seat.


Figure 2: Apple Remote Desktop monitoring three Macs located in other parts of the house.
(Click the thumbnail for the full-size image)

I can enlarge any of the screens to full size as well as take over control of them remotely. So if I happen to see something I disapprove of, I can do several things without even leaving my office:

1. I can send a warning message:


Figure 3: A Remote Desktop message sent to my son, as seen on his display.
(Click the thumbnail for the full-size image)

2. I can take full control of the Mac for more serious action:


Figure 4: I'm about to shut my daughter's computer down even though
I'm sitting in front of my Mac, two rooms removed from hers.
(Click the thumbnail for the very large, full-size image)

When I'm controlling their Mac remotely, their mouse and keyboard are locked out and no matter what they click or type, I'm running the show. I've found they only need see this once or twice before they get the message.

NOTE: Check out the name I gave my daughter's computer: "Dad Could Be Watching U." It's a gentle reminder but it's been quite effective -- she rarely crosses the line, mostly because she never knows if mom or dad is watching from the other room.

Sneaky? Not in my opinion. Both kids are fully aware that we can see what they're doing at any time, which seems to keep them from doing anything really heinous. And I rarely have to observe their screen -- Remote Desktop's main window tells me who is logged in and what program they're using, which is often enough information for me. (How much trouble can they get into when they're using Microsoft Word or The Print Shop?)


Figure 5: Remote Desktop's main window shows who is logged in and what program they're using.
(Click the thumbnail for the very large, full-size image)

NOTE: There's a lot more that I can do using Remote Desktop or Timbuktu Pro, including updating software on all our computers at once, creating reports, and so on, but as far as parenting is concerned, the two big features are real-time observation and remote control.

Logs and Histories

Another tool we use to insure our kids aren't using their computers for inappropriate purposes are logs and browser histories. Every so often we review their AIM/iChat logs, browser histories, and e-mail sent and received. Since they know we do this, the kids rarely type inappropriate words (in e-mail or chat) or surf to inappropriate Web sites.

Of course we both know that these items can easily be compromised, but the kids know that if we find any evidence of tampering (which they know we will), they'll automatically lose their privileges (even if they didn't say or do anything wrong).

So far we've not had a problem, but if we were concerned that the kids were deleting or doctoring the logs or histories, we'd most likely use a program such as File Buddy to turn the enclosing folder(s) invisible. Or, perhaps, we'd create an AppleScript that copies or e-mails their logs and history files to our hard disks or in boxes periodically.

NOTE: Chat (and other) logs are found in Home/Library/Logs. My kids use AOL Instant Messenger so their logs are contained in a subfolder entitled AIM (e.g. Home/Library/Logs/AIM).

Two More Options for Younger Kids

We know of two other options for keeping tabs on your kids' Internet-related activities, neither of which works for our older kids but may very well be perfect if your kids are under, say, 10 years old.

The first is AOL's Parental Controls feature (choose Parental Controls in the AOL menu while logged in using the "master" AOL screen name), which provides almost infinite control over what you kids can and can't do when they are logged onto AOL.

Alas, neither of my kids uses AOL much, so we don't get much use out of this feature. If your kids are younger, and/or AOL is their only form of Internet access, however, Parental Controls are a lifesaver, allowing you to specify exactly what they can and can't access via AOL Better still, you can limit the number of hours or specific times of day they are allowed online. You can even get a report with a list of every thing they did during each session via e-mail.

Last but not least is BumperCar from Freeverse Software (www.freeverse.com), a Web browser designed specifically for kids. According to its box, "BumperCar makes surfing the Internet safe, secure, and fun for your children."

It won a Macworld Best-of-Show award at last January's Macworld Expo in San Francisco and I've heard nothing but good things about it from parents with younger children. Alas, my kids both found it "babyish," but if your kids are under 11 or 12, it may be just the ticket.


Figure 6: The BumperCar browser's main screen.

Bob "Dr. Mac" LeVitus has been a Macintosh user for a long, long time and has written 49 computer books including Mac OS X Tiger For Dummies and GarageBand for Dummies. He also offers expert technical help and training to Mac users, in real time and at reasonable prices, via telephone, e-mail, and/or unique Internet-enabled remote control software. For more information on Bob and his services, visit www.boblevitus.com.

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Send impolite comments to DeleteWithoutReading@boblevitus.com, or post your comments below.

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Observer Comments

Show: Subjects Only | Full Comments
Close Name:spxyu02 Posts: 1213 Joined: 04 Aug 2004
Subject:

That's a pretty cool article. Oh man, I'd be all over remote desktop if any of the guys in my apartment next year ever end up getting macs, mwahahahaha!

View Name:Guest
Subject: Control freak
Close Name:spragueg Posts: 8 Joined: 25 Jul 2001
Subject: Knowledge Gap

This is a great article. But what happens when your 12-14 yr old surpasses your own computer knowledge. He/Shee will do whatever they want and you will be none the wiser. In fact that may already be the case for our friend Mr. LeVitus. Just something to think about.

Close Name:Doctor Mac -   TMO Staff Posts: 25 Joined: 26 Sep 2003
Subject: Control Freak

Dear Control Freak:

Actually, I don't rummage their drawers or read their diaries... and as far as Remote Desktop and chat logs, the kids know we're doing it and agree to it as it's not negotiable if they want to use the Internet without direct adult supervision. So far it seems to work pretty well.

As for being a control freak... I'd rather be called that than an irresponsible parent.

B.

Close Name:Doctor Mac -   TMO Staff Posts: 25 Joined: 26 Sep 2003
Subject: ain't gonna happen

They won't surpass my knowledge of OS X for a good long time, if ever. Frankly, they're not much interested in how things work as long as they can chat, surf, and get e-mail.

But you're right - it's something to think about...

B.

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Subject:
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View Name:Guest
Subject: Good use of Remote Desktop
Close Name:Bryan -   TMO Staff Posts: 7325 Joined: 11 Jun 2001
Subject:

Bob's critics are way off base. It is absolutely the responsibility of parents to monitor what their kids do on the Internet. Absolutely, positively, completely, and in all ways is it their duty to both the public at large and to their kids, too, to do what Bob has described.

In fact, the above charges are so absolutely ludicrous it boggles my mind. We are talking about children here. Kids. Kids who aren't even close to being adults.

"Police state?" "Big Brother?" That's the most juvenile thing I can imagine being said about this, and it reveals a massive amount of ignorance about what those subjects are actually about.

What Bob is doing is called being a parent. It's called taking responsibility for what his kids are doing. It's called being involved with the growing up process that his kids are going through. It is a demonstration of what the vast majority of parents are not doing in this country, as we have instead a nation of parents who can't be bothered to take responsibility for anything their kids do at all.

That in turn has led to the real and actual attempts at censorship and control that the real Big Brothers in this country are perpetually trying to foist off on us in the name of "protecting the children."

Indeed, his system is far better -- far, far, far better -- than any of the software filters on the market. Hell, if parents simply did their job, as Bob is doing, we wouldn't need those horrid pieces of software to be on the market in the first place.

If the people who wrote those posts are parents, then I fear for your kids. If you are children, you will one day laugh at the ideas you now hold.

Privacy: Assuming they have earned it from their parents, children deserve a degree of privacy, but they also deserve parents who will actually pay attention to what they are doing. What Bob has described seems to me to be a wonderful balance between establishing rules and monitoring the behavior underneath those rules. Without one, the other is meaningless, and it again boggles my mind that any rational adult could post the kind of blathering drivel that those above posted.

I've met Bob's kids, unlike anyone else posting here, and I imagine that part of the reason they are such good kids, and are as smart and creative as they are, is because of the care that Bob and his wife have given them.

Bryan
Editor
TMO

View Name:Guest
Subject: Insanity
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Subject:
View Name:Guest
Subject: Brian & Bob on Target
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Subject: Parental Responsibility
View Name:Guest
Subject: Good article!
View Name:Guest
Subject: Right on Bob
View Name:Guest
Subject: Paranoia will destroy ya
Close Name:Bryan -   TMO Staff Posts: 7325 Joined: 11 Jun 2001
Subject:

Guest (the one above this post), I admire the principle you are adhering to, but you're just plain off base in trying to apply it to children.

The difference between the police monitoring our conversations and a parent monitoring a child's conversation is simple: Adults have the right to privacy from the state (at least for now) and children do not have a right to privacy from their parents. There is no comparison, and there are no Big Brother issues here. None. Zero.

Children are being taught how to live in this world, and until they reach their majority, that teaching process should include such things as parental monitoring.

Reading the above post, I think you may suffer the Cool Uncle Syndrome™ (also suffered by some Cool Aunts™) of thinking that kids are siomply miniature adults. This is particularly easy to do when the kids in question are unusually smart or well-spoken. They aren't little adults, however, they are kids, especially when they are as young as Bob's kids.

*********

I learned long ago that when someone is behaving in a seemingly irrational manner, as your arguments quite frankly appear irrational, there is usually a reason for it, and that reason is almost always that the observer and the doer have access to different information. In that light, as you seem cogent and well-spoken, you must be perceiving some aspect of this whole thing differently than I do. That is almost always the root of misunderstanding.

Indeed, perhaps I can fix that for you: I would guess that when Bob's kids get to be older, say 16, 17, or maybe 18 before they leave the house, the computer rules for them will change. I say that without knowing Bob's mind, and am not presuming to speak for him, but my point is that in this case, Bob's kids are bloody well children. They are young. They aren't even "young adults" -- they are children.

They are not responsible for their actions, at least not literally and legally, and they are still learning how to grow up and be adults. They are still learning right from wrong, and they are still learning, through experience and teaching, how to make good choices in life.

This knowledge does not come about magically, and we can not simply turn kids loose and trust that they will intuitively make all the right decisions. Rather, one can not be a responsible parent and do it that way. The sad reality is that many kids today have been set adrift in just such a manner, and we see the results all around us, every day.

View Name:Guest
Subject:
Close Name:Doctor Mac -   TMO Staff Posts: 25 Joined: 26 Sep 2003
Subject: The "kids" are 12 and 15...

I think what I've described is appropriate for a teen and a barely-pre teen.

As for "privacy," both have all the privacy they want on the telephone, as well as for snail mail and in-person conversations. As for their diaries (if either one even has one -- I wouldn't know), I wouldn't look without permission.

And by the way, notice that word, permission. Both kids have agreed that we may read their logs and history files as a condition of being able to use the Internet without an adult present.

Bottom line: I think we provide a reasonable balance of protection and privacy considering their ages.



Last edited by Doctor Mac on Mon Aug 09, 2004 11:44 am; edited 1 time in total
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Subject: Timely Article