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The Back Page - Details Emerge On Microsoft's Music Store, Set To Launch In August
by - July 30th, 2004
The Financial Times of London is reporting new details on Microsoft's long awaited foray into online music downloads. According to the newspaper, Microsoft will launch its store this August. Other details include features similar to some of those being offered by Apple with its iTunes Music Store. From the article:
It is unclear how much Microsoft would charge per track, but it is understood that major record labels granted the software giant similar terms to those offered to Apple, which sells single tracks for 99 cents.
[...]
People familiar with the music store praised its user-friendly interface. It will include a powerful song search engine and a feature that would recommend artists and tracks based on customers' musical preferences. Consumers will also be able to share playlists and chat with each other.
"It will be 'share, talk and buy' for those who want it. They are really going for a feature-rich music experience," said another person familiar with Microsoft's music store.
There is more information about the music store in the full article.
Will Microsoft finally prove to be Apple's competition? First, BuyMusic.com was going to beat Apple by being first to market for Windows users. Then Napster 2.0 was going to be the service that would dethrone Apple. Napster was followed by MusicMatch, Dell's rebranding of MusicMatch, and a host of other services culminating most recently with Sony.
In each case, Apple remained unaffected, and the company's market share of 70% of legal downloads simply hasn't changed.
Microsoft, of course, has resources that only an untamed and state-sanctioned monopolist can bring to bear, including that enormous monopoly power in the world of operating systems. The Financial Times, for instance, points out that Microsoft's MSN online service claims 350 million unique visitors each and every month, and then there's the fact that the company has updatable versions of its Windows Media Player on every Windows PC on the planet.
In addition, if it wants to, it can afford to take a loss on each and every song sold through its online store until the cows come home. That means that the company could undercut Apple's pricing for downloads b 10 to 20 cents without blinking, allowing the company to buy share in this emerging market. That would be great in terms of forcing prices down, but would make the entire market a money loser for everyone except the labels.
That is, of course, if music consumers are willing. Right now, it's Apple that has near-monopoly power in the market, including the seemingly unstoppable iPod. Apple also has "cool" on its side, and as someone was pointing out to me just last night, Microsoft has never, ever achieved "cool," and is unlikely to do so any time soon.
If anything, Microsoft is more likely to prove the undoing of its erstwhile early-partners in the music download business, companies that use Microsoft's WMA platform to offer their own downloads. Those companies are going to find that they were merely guinea pigs that Microsoft used to figure out what worked and what didn't.
That will leave Microsoft and Apple in the #2 and #1 spots, respectively, with Sony floundering about like an 8-track tape out of water (note that Sony has time to fix its bizarro online store and music player fiasco). The other services are going to wonder what the heck hit them.
Over time, however, can Microsoft gain any real market share from Apple? I don't know, and I say that with no hint of rosy glasses anywhere near my eyes. Indeed, it's Microsoft, and not Apple in whom I am placing my faith.
Name Microsoft's successes. I'll help you out: Windows and Office. The company's fabulous wealth and power were built on and financed by those two product lines. That's it. Everything else the company does ranges between abject failure and a steady financial drain. I have little doubt that in the long run, Microsoft's foray into the music download store will be one more such drain, though the company will successfully keep out most other potential competitors.
began using Apple computers in 1983 in a high school BASIC programming class. He started using Macs in 1990 when the Kinko's guy taught him how to use Aldus PageMaker, finally buying a Power Computing Power 100 in 1995. Today, Bryan is the Editor of The Mac Observer, and has contributed to the print versions of MacAddict and MacFormat (UK).
You can send your comments directly to him, or you can also post your comments below.
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Observer Comments
Fri Jul 30, 2004 1:34 pm Subject: Well here we go
Let the games begin.
Ok, well, honestly I think Microsoft will be the first real competition that iTunes gets. Windows Media Player is pretty decent these days. I still PREFER iTunes, but I can't say that WMP displeases me in any big way. So I bet the store will be similar.
I'm sure MS will go with the $0.99 pricing to be competetive. If they find ways to integrate the store with other MSN or Windows features then that could be their big difference that helps them out.
Apple has the advantage of being first and having the iPod. I don't know that those advantages can be overcome no matter HOW good this thing is. To fight back iTunes it'll have to actually be BETTER and I don't really see that happening. BEST case, it'll be the same quality and in that case it's still several months too late.
We'll see.
Fri Jul 30, 2004 1:45 pm Subject: How close will it copy The Music Store?
The real question about the potential success of MS's music store will be how close they copy Apple, and how problem free their software is. (That does present a problem, doesn't it?)
It a good bet that they will copy the look and feel of The Music Store. Will they throw in things like Gift Certificates and Allowance? Wouldn't be surprised. Will you be able to buy songs and download them to your iPod? Whoops. That's only have the business right there. How about Free Music Wednesdays.
I have a feeling that before long Steve Jobs will be able to say, "We showed you how to do it and you still didn't get it right."
Fri Jul 30, 2004 1:53 pm Subject: Fish Out of Water? No.
Quotewith Sony floundering about like an 8-track tape out of water
Don't you mean an "ATRAC" out of water? (rimshot)
Thank you, I'm here all week. Try the veal.
But seriously, folks...
QuoteOther details include features similar to some of those being offered by Apple with its iTunes Music Store. From the article:
It is unclear how much Microsoft would charge per track, but it is understood that major record labels granted the software giant similar terms to those offered to Apple, which sells single tracks for 99 cents.
People familiar with the music store praised its user-friendly interface. It will include a powerful song search engine and a feature that would recommend artists and tracks based on customers' musical preferences. Consumers will also be able to share playlists and chat with each other.
"It will be 'share, talk and buy' for those who want it. They are really going for a feature-rich music experience," said another person familiar with Microsoft's music store.
In other words, it's an attempted clone of iTMS. Sounds a lot like Longhorn - late to the game and put their uniform on backwards.
Fri Jul 30, 2004 1:56 pm Subject: What Are You Smoking?
QuoteGuest wrote:
3. Real wins the battle with Apple and MS buys them out. This would give them the ability give away software (and add it to the OS as standard) that would let WMA files be converted on the fly to work on the iPod. This could be bad and why I think Apple has to fight this battle or buy out Real.
That's a joke, right?
MS Project is also the defacto PM tool used in businesses, though I think the latest version is included in Office Professional on Windows. Visual Studio also needs no introduction.
Microsoft has been fended off many times, so it's not just a possibility that iTunes will remain the #1 online music store. However, Microsoft doesn't need to dominate. All they need is something around 35%-40% of the market before Apple will probably have to cave and offer WMV-compatible iPods. If Apple is going to win this "war," they must dominate this market the way Microsoft has dominated with Windows and Office.
And even with Apple's current leading position, that is very hard to do.
Fri Jul 30, 2004 2:17 pm Subject: M$ will be too late
By the time MS gets it's act together, public interest will have waned. Kind of like making a portable cassette player 5 years after the walkman. True MS did this before with windows, but that time Apple wasn't interested in making anything for non Apple people. This time they made iTunes for windows and the ability to make the iPod work on it too. Dell, who probably has more of a brand name recognition than MS when it come to home consumers already has tried and failed to take Apple's crown. MS will probably make a lukewarm clone of iTunes, that will inadvertantly be a carrier of viruses and worms, but they will have their branded versions of anti-virus software to sell you at the same time.
Fri Jul 30, 2004 2:32 pm Subject: No iPod, no way!
Just like Real's music store, if Microsoft doesn't have the portable vehicle to transport their music, they just won't be able to gain a successful foothold in this cutthroat business. Sure, Microsoft can piggy-back its music through the "other" music players out there, but none of them have a majority stake like Apple's iPod. Without iPod compatibility, Microsoft's music store will just be a conveniently built-in Windows feature.
Has everyone forgotton about the European ruling on WMP - which there is little doubt will be upheld. The argument so far seems to be that MS has the advantage of a huge user base with WMP. While that may be true, it's position may be less clear in Europe where it will have to offer windows without WMP ? at a lower price. I can easily see PC's being offered with the 'free' iTunes rather than WMP ... which would be very interesting.
Well, Microsoft was totally taken by suprise by Apple's music innovations (both Ipod & Itunes). And I'm sure they'll rush a music store to the market soon.
Apple has a few advantages:
- the Ipod - Itunes combo
- first mover advantage
- huge momentum & hype
- bugfree easy to use software
However we all know Microsoft don't we? They kill innovation by including their own versions in windows or the just buy up the competition. And yes, they NEVER get it right the first time around but they've got billions to spend! MSN made huge losses but is profitable now, Xbox still makes a loss but they've got the patience to sit out the rough ride...
Sooner or later MSFT WILL have a comparable and attractive product, they've got resources, money, influence, time & allies like Dell and others on their side.
It's a shame but it's very naive to think that Apple can dominate such a lucrative market on its own (though granted with a huge partner as HP at its side).
What should/could Apple do to stay a dominant player?
- keep improving ipod design
- lower prices and grow user base fast
- roll out Itunes as soon as possible in the whole of Europe, Japan & other big markets.
- keep feeding the Ipod Hype
- make more powerful allies
- ramp up production to satisfy demand
- grow it's mac sales & keep some phenomenal features for mac too... ( built in dock for iMac? or something cool like that - HP could do the same for the Hpod)
The good thing is Apple is doing just that and I'm sure the Apple brand will glow even brighter with some Imac frenzy and more deals like the recent Motorola one.
That been said, I think Apple isn't powerfull enough to dominate this market. Apple probably will have to satisfy itself with a duopoly (Itunes - MSFT?) or maybe even a few more players. Especially if local & regional players arise. When this happens the market will be more mature but if Ipod - Itunes stays closed to those smaller music stores, they could be driven to the microsoft standard.
As for legal action & rulings in Europe. They're an empty box, too little too late and Microsoft will always be able to find a loophole of some kind.
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Mon Aug 02, 2004 6:02 pm Subject: It's all about Brand...
Apple created iTunes and the iPod as an "experience" more than anything else. The term "google" has become common because of its popularity and success. When was the last time you heard someone say they had "yahooed" for information for their term paper?
Sure, Microsoft's music store will make a go of it. It will be conveniant, cheap, and easy for any mom, pop, or grandparent to get some tunes. But I doubt it will ever become a destination the way the iTunes Music Store is.
Ditto, the iPod. Lots of copycats but still the leader for many reasons. By the time the competition has caught up Apple will have moved on to more features and new products.
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