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Tiger on TMO - Tiger: Think Evolutionary, not Revolutionary

by , 12:20 PM EDT, April 29th, 2005

It's been more than eighteen months in the public eye, and has taken center stage at every major Apple event in the last year. Like the opening act for a sold-out headliner, it's been used by Apple CEO Steve Jobs to delay satiating the crowd's anticipation for Apple's new hardware announcements. It's been heralded as the most significant upgrade to Mac OS X ever, its hype aided by the extra half-year Apple has made its fans wait to breathe new life into their Macs.

Yet for everything that Mac OS X 10.4 Tiger has been made out to be, there's an awful lot that it simply isn't, or that it at least won't be for a lot of people.

My take on Tiger in a nutshell follows: with more than five years of Mac OS X development under its belt and already three major upgrades to the operating system, there simply isn't as much room on the surface for Apple to improve the general day-to-day experience of using a Mac. Accordingly, the major improvements to Mac OS X that Tiger brings to the table are primarily under the hood and not so much in the form of new features that you'll wonder how you ever lived without.

Let me make it clear that I'm not downplaying the significance of these accomplishments -- the technical details of which I'll spare the average reader (Ars Technica does an excellent job of touching upon the major points for those interested) -- but rather to point that Tiger simply isn't as wide-reaching a Mac OS X upgrade as others have been.

Tiger isn't like 10.1 Puma, which actually made Mac OS X usable and added such obvious features as DVD playback. It's not like 10.2 Jaguar, which delivered a substantial performance boost and really started to set Mac OS X apart from the competition. It's not even like 10.3 Panther, which brought all-new technologies like iChat AV to the table.

From a usability perspective, Tiger is very much an evolutionary upgrade, even if its underpinnings are more than that. Spotlight is nice, primarily for its speed in my opinion, but whether meta searching is all that Apple, Google, and Microsoft believe its cracked up to be depends on how you already sort and organize files on your Mac, or don't. (In my experience, Mac users generally have a much better handle on where their documents and other user files are on their computer than Windows users.)

Dashboard is certainly slick and the ripple effect that adding new Widgets does to your screen (on systems that support Tiger's new Core Image graphics technology) will impress your friends again like the original Genie window minimizing effect, but Dashboard is not a new concept. It's arguably just the best implementation of such an idea to date, a trend that Apple has gotten better and better at ceasing upon in recent years.

Spotlight and Dashboard may be the two most highly publicized features out over a purported 200 to grace Tiger, but they're also on a very short list of new features that actually deliver something for almost everyone.

I noticed this when showing off Tiger to a friend of mine, a recent PC Switcher who uses her iBook for the same list of basic tasks many people in her shoes do: word processing, Web browsing, e-mail, instant messaging, music, and photos. In trying to demonstrate to her how superior Apple's engineering efforts are and what a sound investment she made in picking up an iBook, I quickly noticed that beyond Spotlight and Dashboard, I didn't have a whole lot to show her. Apple's iLife '05 upgrade delivered more for her than Tiger does, and even that upgrade seemed rather marginal from the iLife '04 package that shipped with her system.

What we're left with in Tiger is a list of new features whose value is highly dependent on how you use the system. This may not seem like a novel idea, but it's a departure from previous upgrades.

Mail 2.0 seems to be a solid upgrade to Apple's e-mail client, but only if you used it to begin with. Chances are if checking your e-mail with your Web browser is what you're accustomed to, Mail 2.0 doesn't deliver any compelling features over Mail 1.x for encouraging you to use a proper e-mail client. If you're more of a power user who enjoys Bare Bones Software's Mailsmith, Mail 2.0 won't switch you back to the Apple camp. Similarly, if you're a Microsoft Entourage sort of person, you'll probably stay that way. In fact, if you're in an environment that relies on Microsoft Outlook, you'll have to.

iSync supports many more devices, but both Address Book and iCal have received only marginal updates. The ability to share your address book with others is handy, but I'd rather have seen an easy way to synchronize Apple's Address Book with that of Microsoft Entourage, Palm Desktop, or other third-party applications added to Address Book.

If you're in the minority and subscribe to Apple's .Mac Internet services, Tiger packs improved support for syncing your data with .Mac servers and other Macs. If you're not interested in .Mac, then none of that makes a difference to you.

iChat AV's much-touted three-way video conferencing is every bit as cool as Mr. Jobs has demonstrated time and time again, but I can't shake the gut feeling that hardly any Tiger user will actually use it, especially on a regular basis.

Safari 2.0/RSS is the best Safari to date, but as an RSS reader it pales in comparison to more robust readers. Its best purpose may be to introduce the world of RSS feeds to those surfers unfamiliar with the technology, but RSS is still too much and too geeky for the majority of users I know.

Automator is similarly geeky. It's not as niche as AppleScript -- and many of us probably remember that AppleScript was supposed to be scripting for the rest of us -- but I believe it will still be too techie for most.

QuickTime 7 and the new H.264 video codec is a very compelling technology upgrade, but it can't really be considered a Tiger feature since versions for Panther and Windows will soon be available. The improved performance of the new Cocoa (fully Mac OS X-native) version of QuickTime Player is one of the best parts of the package.

Perhaps it's not fair to dissect each new tangible feature of Tiger and say they're not terribly compelling in and of themselves, but even when Tiger's parts are taken as a sum of the whole, the upgrade is lacking on surface.

I consider myself a power user of Mac OS X. I'm not a developer, nor do I pretend to be on weekends, so Apple's new take on APIs with Tiger means about as much to me as how India is faring in cricket this season. Yet between the gigabytes of RAM and terabytes of storage I work with on a daily basis, I find Tiger's intangible refinement to be its most compelling feature.

Whereas Jaguar took working with Mac OS X on a daily basis from a tolerable experience to an enjoyable one, and Panther smoothed its corners by making tasks like viewing or moving hundreds of files many times faster, so too does Tiger deliver that same polished feel. Applications seem more responsive, the Finder feels snappier. Getting info on a file is now almost instantaneous, the way it was back in the Mac OS 9 days. Calculating folder sizes takes just a second or two, not twenty. These may be small refinements, but for seasoned Mac users like me they make all the difference.

Perhaps the most overlooked new feature -- and one that I find most impressive -- of Tiger is that its system requirements remain pretty much unchanged from Mac OS X 10.0. Somehow Apple's engineers have continually managed to pack more and more features into the operating system while improving performance at the same time, an approach that many other companies should try to emulate.

Tiger may not be as compelling or dramatic an upgrade in my eyes, or for other users, as Apple's engineering efforts may want it to be, but it represents the first step towards the future of Mac OS X as a whole. Having nailed down the majority of users' needs so well between 10.0 and 10.3, Apple has shifted its focus to laying the groundwork for expanding its reach and securing its OS dominance into the future.

And there's nothing wrong with that.

Observer Comments

Show: Subjects Only | Full Comments
View Name:Guest
Subject: Typo "seizing" not "ceasing"
Close Name:Small White Car Posts: 1933 Joined: 02 Jul 2004
Subject: Good Article

Yes, this is very true. OS X is becoming like Photoshop. It's such a great program that there simply CAN'T be an upgrade that's a "MUST HAVE." To have a MUST HAVE upgrade means that there's something wrong with the current version, which isn't the case.

I want Tiger because I'm a geek who likes cool new features, but I can see how a lot of people might take their time upgrading. I think Tiger will be a MUST HAVE for software developers and professional media makers but for everyone else the choice is a little more open.

View Name:Guest
Subject: Good thoughts. Just clean it up!
View Name:Guest
Subject: Surely you meant "pales in comparison"?
Close Name:MonkeyT Posts: 77 Joined: 29 Nov 2001
Subject: Evolutionary

Use Spotlight for about three months. I think it'll change your habits significantly enough, 'evolutionary' will not be a good enough description. It's a quiet revolution, but it's a revolution.

View Name:Guest
Subject: One more
Close Name:hmurchison Posts: 17 Joined: 01 Aug 2002
Subject: Poor Review

I respect Chaffin's opinion but this review isn't even in the same continent as John Sircusa's massive review on arstechnica. It's so in-depth(100 pages and pics) that you likely won't need to read many other reviews because they will tend to gloss over the features without having any deeper knowledge.

This review is one of those "well 'I' can't see the value in Tiger" type that doesn't really give you any more info that you could have found on Apple.com.

Siracusa will tell you what Spotlight does well and where it could improve. He'll tell you about a feature(Quartz 2D Extreme) which isn't enabled yet but will likely be enabled in a future update that will speed your GUI noticably.

You'll read why Quicktime 7 is more than just a new codec and see a nice picture that contrasts the "old" Quicktime with the new one.

I'm not coming down on this review that hard but I'm just saying that there are few exceptional writer/reviewers covering the Mac Web and Sircusa is one and Gruber from daringfireball is another.

Evolutionary is a misnomer because everything in live is evolutionary. What makes something Revolutionary is the ability in hindsight to see the changes and shifts that emanated from an evolutionary change.

Tiger is indeed Revolutionary in my opinion because I can peel the cover back a bit and see that there are plenty of new things that will indeed make it hard for me to go back to any prior OS than Tiger. If you doubt me go peruse Sircusa's article and try to comprehend as much as you can.

View Name:Guest
Subject: Still waiting
View Name:Guest
Subject: Glad someone picked that up
Close Name:Small White Car Posts: 1933 Joined: 02 Jul 2004
Subject: Re: Poor Review

Quote
hmurchison wrote:

Tiger is indeed Revolutionary in my opinion because I can peel the cover back a bit and see that there are plenty of new things that will indeed make it hard for me to go back to any prior OS than Tiger.


But I think that's the entire point of this article. The fact that you have to "peel the cover back" is what makes this one a little different.

Of course people like us are going to upgrade and we're going to love all the new features. But people like my mother just don't care about peeling anything back.

Back with Jaguar I could honestly say "mom, you HAVE to buy this upgrade" and she would. But with Tiger I start babbling on about Spotlight and Dashboard and she's like "yeah...that sounds nice, I'll get around to it eventually."

I think that's what he's trying to say here. For the casual computer user, Tiger is something to "get around to eventually" instead of an instant buy. That's what he means by it not being "revolutionary."

Close Name:hmurchison Posts: 17 Joined: 01 Aug 2002
Subject: What do you want?

Looking at Tiger is like looking at a car. You don't know really what it offers until you sit in the seat, mash the gas pedal and drive it.

Nothing in Tiger has been left alone. Everything has been improved in some way. Everyone has pain points in computing. You must ascertain what yours are and see if Tiger helps allay the pain. If it doesn't then wait. Simple as that.

View Name:Guest
Subject: Misha misses the mark
Close Name:Small White Car Posts: 1933 Joined: 02 Jul 2004
Subject: Re: What do you want?

Quote
hmurchison wrote:
What do you want?


Well I want Tiger, but that's not the point.

The point is that Panther is still a perfectly viable OS.

There have been LOTS of OS's in the past where a new one made the previous one obsolete.

Like Windows ME to XP.
Or OS X.1 to X.2.

Yes Tiger is better, but Panther is still good. It doesn't always happen that way. Sometimes a new OS makes the old one look "bad" by comparison, but I just don't see that here.

Close Name:hmurchison Posts: 17 Joined: 01 Aug 2002
Subject: Always room for improvement

Some tech didn't make it in the 1st release namely

Java 1.5 and OpenGL 2.0

Quartz 2D Extreme isn't enabled yet and this gives you a boost in your display speeds. It'll be enabled when Apple updates in the future.

Tiger has a lot of spit and polish that Apple doesn't hype. I'm sure people will love it.

Close Name:Tiger Posts: 906 Joined: 17 Jun 2003
Subject: iChat

I for one will use iChat AV and its new features. I think it is worth the upgrade alone. With nearly 200 people in my Buddy List, it will be good to be able to have simulchats with those who are friends with each other as well. And talk about audio conferencing.

Whoa!

View Name:Guest
Subject: Tiger? They're really strugglin for names now
Close Name:hmurchison Posts: 17 Joined: 01 Aug 2002
Subject: Everyone's entitle to their opinion

That's what makes the Internet great but I disagree as far as the "need" to peel back the cover. People want to gloss over Spotlight like its basic but it's not. Imagine if iTunes just stored everything in a directory but didn't give you a way of quickly searching. You'd know where the artist/album/song title would be but you wouldn't be fast at accessing your music.

Spotlight extends the very thing that makes iTunes to the whole system. Even the most well organized person can benefit because while we know where "WE" like to put our data the OS is storing data where "it" likes to and finding that data easy is usefull.

Dashboad widgets are cool but it's a judgement call on if the right widet that makes you happy is available. I tend to like stuff like widgets for currency conversion, units and measure conversion, dictionary/thesaurus lookup etc. It's like having a portal of your favorite webtools. What could be wrong with that?

Automator isn't difficult. If you can plug together building blocks like you did as a child you can automate tedious stuff like renaming those damn IMG_1234 photo files coming from your camera and thousands of other niggling things.

BTW a whole dictionary is embedded in the system. Control click a word and choose a finder plugin(contextual menu choice) for the definition. No internet requried.

Math geeks. Check out Grapher...remember Curvus Pro...there it is and you don't have to pay $20.

Mail 2.0- Who doesn't want a good email client? Inline Jpegs that you can do a slide show in or send to iPhoto.

Safari 2.0- Faster. nuff said.

Tiger "is" evolutionary because there is so much change from the outside to deep inside it will take some time for he regular layman to grok just how "revolutionary" it really is.

Close Name:Small White Car Posts: 1933 Joined: 02 Jul 2004
Subject: Re: Everyone's entitle to their opinion

Quote
hmurchison wrote:
...it will take some time for he regular layman to grok just how "revolutionary" it really is.


We're saying the same thing. The only difference here is that what you've said here is my main point whereas I guess you don't think it matters as much.

But overall I agree with everything you've said in all your posts.

Close Name:hmurchison Posts: 17 Joined: 01 Aug 2002
Subject: You haven't answered the question

If you want to stay on Panther then that is what you'll do but It seems rather odd that you don't "see" anything in Tiger compelling. Could it be that you don't "want" to see anything compelling?

"Good enough for me" is fine in this scenario. I'm just trying to gauge why people make the choices they do for operating systems. What motivates them to move forwared. Typically I'll here "It doesn't have any features I want" but when prodded for what potential features are missing I find that many "don't know"

such is life.

Close Name:Small White Car Posts: 1933 Joined: 02 Jul 2004
Subject: Re: You haven't answered the question

Quote
hmurchison wrote:
If you want to stay on Panther then that is what you'll do but It seems rather odd that you don't "see" anything in Tiger compelling. Could it be that you don't "want" to see anything compelling?


Look, that's the exact opposite of what I've been saying.

Just to be clear: I WILL be buying Tiger, I AM looking forward to it, and I DO think all the new features are awsome and will change the way I use my computer.



Last edited by Small White Car on Fri Apr 29, 2005 3:00 pm; edited 1 time in total
Reply | Quote
View Name:Guest
Subject: Evolution is good; revolution often isn't
View Name:Guest
Subject: Corporate Mole
View Name:Guest
Subject: Ha
Close Name:H_BOOSH Posts: 1 Joined: 29 Apr 2005
Subject: Apple Employee/Stockholder

hmurchison,

Are you an Apple Corporate mole?
Why are you so passionate about an OS based on a review article?
Do you have a beta copy of the OS?
Are you that intimately familiar with the software that you feel compelled to defend someone else's review?
What is the motivation of your posts?
Very suspicious indeed!

View Name:Guest
Subject: Panther rocks
View Name:Guest
Subject: Murch
View Name:Guest
Subject: Scores in the spinning beach-ball game( Tiger:1 Panther:1)
View Name:Guest
Subject:
Close Name:Bryan -   TMO Staff Posts: 7325 Joined: 11 Jun 2001
Subject:

A belated thanks for the editing notes, and my apologies to Misha and our readers for not catching them when I edited this piece.

They have all been fixed.

Bryan
Editor
TMO

View Name:Guest
Subject: Wait 'till the developer get to grips with it
View Name:Guest
Subject: Re: You haven't answered the question
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