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Why DID Apple Create the iTunes Music Store?

by , 2:35 PM EDT, September 28th, 2005

Today I was reading the articles and comments over at our site, iPodObserver, and the comments on one story in particular made me start thinking about this question.

Did Apple create the iTunes Music Store (iTMS) to make money? Perhaps. But all signs point to them making less than a nickel per song. Granted, if I had a nickel for every song purchased, my blog would look a LOT nicer. However, one wonders if they did it more to (a) prove a point that this is the direction the business is going and (b) placate the labels.

Placate the labels, you ask? Yep. Granted, they had to come to that table kicking and screaming (and, indeed, are kicking and screaming again now), but think about this: it's no secret that Apple makes their money off of hardware sales. iPods, Macs, you-name-it.

Now think about this: If you buy your songs from the brick-and-mortar record store, or if you buy them from the iTMS, or if you copy them from your "friends" on your favorite darknet or public peer-to-peer network of choice, Apple's still going to sell you an iPod to play them. They don't care where you get it from -- just put it on one of their iPods, and you're good (or, at least, Apple's good!).

By getting into bed with the record labels and offering a way for people to download songs legally, Apple has given the labels very little ground to stand on, at least when it comes to complaining, as Apple trudges forward selling every song-pirate their favorite MP3 player.

Food for thought.

[Originally posted on Dave Hamilton's personal blog - Editor]

Observer Comments

Show: Subjects Only | Full Comments
Close Name:Tiger Posts: 981 Joined: 17 Jun 2003
Subject: well said

this topic needs a LOT more discussion and debate. The labels doth protest way too much.

Close Name:dhp Posts: 181 Joined: 22 May 2003
Subject: key word is Create

You make a good point about why Apple (may have) *originally* created the iTunes store. However, it would be naive to think that they haven't changed their thinking now that iTunes has become dominant. Half-a-billion nickels is nothing to sneeze at, although obviously more money comes in through iPod sales.

You can't blame Apple for not wanting to raise prices--they'll sell more iPods that way. (No, they're not fighting for the consumer or any music-listening idealism--forget that BS.) You also can't blame the labels for wanting to avoid "another MTV"--an industry outsider that suddenly holds a lot of power over who sells and who doesn't. This is as much a power-play as an issue of price.

Close Name:kenaustus Posts: 602 Joined: 27 Jun 2003
Subject: They are fighting and pleading at the same time

Do you get your iTunes email each Tuesday? See all the pictures of new CDs being released? That's very good PR for singers/groups that want to get their new work in front of the public and make a few sales. At the minimum it lets potential customers listen to 30 seconds of each song.

So while the record companies are bashing Apple in public they are quietly pleading for their next hot release to get a good spot on next weeks email.

While record companies will always want more money they also need to be very careful of pissing Apple off to the point where they loose their place on the email and other promotional areas related to TMS.

View Name:Guest
Subject:
View Name:Guest
Subject: put it into perspective
View Name:Guest
Subject:
View Name:Guest
Subject: Does anyone else see the Napster ad?
View Name:Guest
Subject: Now it's gone
Close Name:GrahamExton Posts: 7 Joined: 19 Aug 2005
Subject: Record Industry

Personally I hope the record industry withers and dies. Artists will then make a bit of money by selling more - or - less directly to consumers via iTunes or similar service, but will be compelled to perform their stuff to make real money. In all the cities I have visited it seems as if there is a dearth of live, real music. It's all pre - recorded. Where's the fun? In live performance, that's where.
Roll on, roll over and roll off, record industry.

Close Name:hulugu Posts: 24 Joined: 26 Sep 2003
Subject: Jobs is being strategic...

...while better Powerbooks and Mac Minis are tactical decisions, the iTMS is a strategic decision that blunts several problems at the same time.
First, the iTMS creates lock-in. If you've got an iPod you're more likely to buy songs from iTMS. When your iPod breaks, or becomes hopelessly obsolete, you may shop around for another company's Mp3 player, but since you already liked your iPod and your $100 of AAC w/ Fairplay music won't work on anything but the iPod you're more likely to stick with the iPod.
Second, the iTMS gives the iPod cred with the labels. For all their bitching and moaning, the iTMS legitimizes the iPod, it shows that users are just using the darknet or their friends' CDs, they are in the labels eyes paying customers and not some criminal subset. Popularity, of course, helps too.
Third, the iTMS gives Apple some money and if it continues could become a revenue-stream that far-and-away exceeds the revenue from the iPod. As the iPod falls to the iPhone (or some other device) Apple can still have a hand in the game. If all things go right, they may be THE game.
Fourth, this blunts WMA. iPod buyers have a music store to themselves and so there is no reason to open the iPod up to WMA and therefore no way for WMA to become the 'de facto' standard. Popularity helps here too. A lot.
Fifth, Jobs gets to define some of the standards of digital music, including the DRM. At best he has some cards on the table to negotiate with, and this gives him some very useful control, including which DRM-scheme gets used.
Sixth, Apple can use the iTMS to gain traction with newer artists, and if Jobs wants, become its own label or create a business that does something similar.

Point is, iTMS is a nickel-operation now, but in the future it could become a huge business. And one that kept Microsoft out of the digital music game.

Close Name:Dean Lewis Posts: 156 Joined: 29 Sep 2001
Subject:

Record companies will never die. There will always be artists who can't handle or don't want to handle all the business side of things. And for that, the companies should be compensated. The trick is that artists not sign crappy contracts in the first place; unfortunately that happens a lot since many new artists are young and few have much contract law experience if they are even bothering to think of any of that while writing, performing, etc.

And even with self-promotion , if you get big enough the business side of things could quickly overwhelm a performer or a group.

Nope, there will always be a place for the record companies. And some will be "evil" and some won't. Some of those being accused of being "evil" now are just wanting more money so they can pass on more to themselves and their artists. Nothing evil about wanting to live well. I don't know many rock stars that took a vow of poverty.

However, having said all of that, the 99 cent price point is key. They will shoot themselves in the foot demanding more. What they REALLY should do is start thinking about how they can market extras like printable booklets, official lyric sheets (those online lyric sites have so many errors it's pitiful; hell, even some printed booklets have errors above and beyond the usual artist singing "oh yeah" instead of "mmm yeah"), special videos never shown anywhere at all, etc.

Think about it. If the business of ringtones is so phenomenally big as reported, that means people are buying snippets of songs for the price or more of the full song. So, surely these extras and others can pull in enough jokers...er...fans to supplement record company and artist income easy.

Record execs just gotta think outside the jewel box.

View Name:Guest
Subject: Apple learnt from Microsoft
Close Name:jacrav Posts: 268 Joined: 04 Jul 2001
Subject: Ringtones are key …

When some people are stupid enough to spend $2 or more for ringtones, this makes the RIAA, and Warner Music in particular, pee in their pants about all the money they "lost" on each tune downloaded from the iTunes Music Store …
What they don't realize is that all consumers aren't dumb enough to buy overpriced junk. The iTMS and iPod are proof that quality and reasonable price can go together and appeal to the widest audience.
I wouldn't be surprised, though, if the same people that buy ringtones were the ones that get their music library from Kazaa …
Here is the subject of a potentially very interesting market study. IDC to the rescue !

Close Name:Dave -   TMO Staff Posts: 224 Joined: 11 Jun 2001
Subject:

Quote
hulugu wrote:
Point is, iTMS is a nickel-operation now, but in the future it could become a huge business. And one that kept Microsoft out of the digital music game.



I think you crystallized it, man.

Close Name:burrito Posts: 177 Joined: 07 Aug 2005
Subject:

something else for the record execs to remember-- ringtones are different than itunes... when i got my new cell phone i bought about 3-5 different ringtones to last me through the life of the phone, mainly cause the ones that came on it were terrible... however, i've purchased well over 300 songs from itunes... even if ringtones were .99 a piece, there's still no need to have more than 3-5... i mean, it's the signal that somebody is calling your phone for goodness sakes... it's not like i sit there with my motorola and listen to the piss-poor quality 30-second clips of green day for entertainment... no, instead i'll listen to high(er) quality full-length songs on my ipod... now, if the record execs wanna make a few more benjamins, leave the 128kbps AAC files at .99, but give us an option of downloading lossless for 1.50... i would be happy to do that for songs that i really care about, but for others i'll just take the cheaper...

Close Name:burrito Posts: 177 Joined: 07 Aug 2005
Subject:

something else... the average 12-13 track cd costs 15 bucks... that includes a physical disc, jewel case, rear insert, and booklet... if they raise the itunes price to 1.50 per song, they are asking $19 for an album's worth of music with no physical media at a much lower sound quality...

View Name:Guest
Subject: Here is much more to the iTunes strategy than music.
View Name:Guest
Subject: AAPL dude
Close Name:Dean Lewis Posts: 156 Joined: 29 Sep 2001
Subject:

Everyone remember you can send feedback about iTunes and the iTunes Music Store via http://www.apple.com/feedback/itunes.html . So if you think you have an good idea, send it to them! The worst they can do is ignore it. The idea of providing higher bitrates at a premium cost to maybe placate the big companies is a good one.

If many people suggest the same thing, it might show up in the next version. Who knows? Maybe Apple has already thought of it, but using the form will support the idea further.

Close Name:fultonkbd Posts: 121 Joined: 02 Mar 2004
Subject: QuickTime is it

I believe that most of the strategy for iTMS is to promote QuickTime. I don't know the strengths and weakness of QT versus Windows Media or Real. But think that QuickTime has and will continue to be a crowning piece of software for Apple. Which helps drive hardware sales - iPods, Macs, xServes. etc.

That's not to say that iTMS won't end up being a major player in the world of music. I believe they already are and will continue to be the next "MTV" icon and having a major role in future music.

Close Name:burrito Posts: 177 Joined: 07 Aug 2005
Subject:

i love apple, but i have to disagree with that last post... quicktime player is crap. the quicktime framework is phenomenal, and it makes final cut and motion a dream to work with, but the consumer shell is a bare-bones means to viewing content, and frankly, it's a piece of $#!%. there are no library features, audio playback is horribly limited, it has an archaic interface and it doesn't play a vast range of files without external plugins... no, i think quicktime player will eventually die, and give birth to a new universal itunes/quicktime player that combines all the features of both... you can see it happening already, as the itunes install package includes quicktime, and the itunes software itself imports quicktime files...

View Name:Guest
Subject:
Close Name:acdc1174 Posts: 706 Joined: 16 Apr 2004
Subject:

Quote
Anonymous wrote:

Oh, and you're right about lockin - my iPod is knackered after 18 months. Without the lock-in (as much to do with having hundreds of CDs in my easily managed itunes library as iTMS stuff) I'd consider replacing it with an alternative.


Nothing is stopping you from re-encoding your purchased songs to an MP3 format and converting the rest of your library to the same said format for your alternative player. Your "lock-in" problem sounds more like a problem with not wanting to re-rip your CDs than anything else. Now I am pretty rough on my iPod and after 2 years it still keeps plugging along. How did you kill one after only 18 mos?

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Subject:
Close Name:Steve W Posts: 482 Joined: 22 Nov 2002
Subject:

Quote
Anonymous wrote:
Oh there is no pleading involved in placement....record companies pay BIG BUCKS for placment in iTunes and in each week's email (another little know Apple iTunes revenue source!)

Really? Proof, please...

View Name:Guest
Subject: Record labels should not die
View Name:Guest
Subject: R/W
View Name:Guest
Subject: Re: Record labels should not die? Are you sure?
View Name:Guest
Subject: Re: Britney
Close Name:hulugu Posts: 24 Joined: 26 Sep 2003
Subject:

Quote
Guest wrote:
Labels serve a very valuable purpose (in theory, at least). They nurture artists and, more importantly, provide the money that allows them record their albums. How will these artists record without the labels? Do you think the bank is going to loan them the money? And where will they find a good producer (often the difference between a mediocre album and an amazing one)? Who will pay him or her?

And after the album is recorded, who will promote it? Who will pay for radio servicing and who will buy ads in pricey music magazines?

It's utterly naive to think that artists will one day simply put their music on the iTunes Music Store (or anywhere else online) and new fans will download it by the millions. A record needs to be marketed to the public. A buzz must be created. Virtually no one buys a new CD (or download) the first time they hear a song unless they are already a fan of the artist's work. Joe Public has to hear the single a few times and maybe even read about the band before he parts with his hard-earned cash. And it's the label's job to make this happen.


I think you need to look around again, I buy stuff all the time from iTunes from artists I've never heard of before because of Listeners Also Bought tags, iMixes, and because of websites like BetterPropaganda. Frankly, iTunes could just put someone to the top by making their single a Free Song of the Week or by putting them under the Staff Favorites. If I know that someone who links the Kings of Leon also likes the Kaiser Chiefs, I'm going to give that song 30 seconds and if I like it I'm going to buy it. That's the wonderful thing about iTunes, I can use other people's opinions—my friends but writ large (and with better taste)—to find new stuff. I don't need some music executives' degree in 'buzz and bullsh*t' and a every-twenty-minutes-spin by the automated DJ to like a song.
I'm tired of the national consciousness being driven by 'Joe-Public' and his crappy sense of taste.

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