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Jawbone Bluetooth Headset

Review - Jawbone Bluetooth Headset

by , 1:00 PM EDT, July 18th, 2007

Jawbone is a high-tech Bluetooth headset designed to be used with mobile phones like iPhone. What makes Jawbone so high-tech? According to the manufacturer it's the only "adaptive" headset on the market today. It uses military-grade audio technology that adjusts and optimizes incoming and outgoing sound quality based upon the current audio situation.

Again, according to the manufacturer, there are four key features that differentiate Jawbone from other headsets:

  • A voice activity sensor
  • Two separate microphones
  • Proprietary noise shielding technology for noise subtraction
  • Adapts at 380 times per second

I have no way of proving or disproving any of the manufacturer's claims. I repeat them here because they're almost certainly why I think the Jawbone is a better Bluetooth headset than any of the Jabra, Motorola, or BlueTake headsets I've tried in the past year or two.

This review is based on extensive testing over a six week period with two different mobile phones -- an iPhone and a Motorola L2. Jawbone worked flawlessly with both phones. Since iPhone doesn't support voice dialing I wasn't able to test that aspect of Jawbone with the iPhone. But I tested the heck out of it with the Motorola L2 and found that voice commands were recognized more consistently than with other headsets I've used.

My wife knows what I sound like when I call her from the car on a Bluetooth headset. Every time I asked if she could hear me clearly when I was using the Jawbone, she said yes. A couple of times she didn't believe I was even using a headset -- the sound quality was so good she thought I was speaking directly into the microphone on the phone itself.

I walked out to my mailbox on breezy days while talking on the Jawbone. If I did this with other headsets, the person I was talking to would invariably ask if I was walking through a hurricane or a tornado. When I did it with the Jawbone, however, nobody said a word about noise or wind. If I asked them, they'd usually say I sounded fine with little or no wind noise. That wasn't the case with my other headsets.

Finally, I tested it by having a friend strap on the Jawbone and call from my mobile phone to my land line. I listened to him on the land line, allowing me to experience Jawbone on the receiving end. No matter he was -- a moving car, near my mailbox with the wind blowing, or standing at a busy intersection -- I could hear him loud and clear.

In addition to its superior sound quality I also liked the way it looked. Here are photos of Jawbone's front and back:

 

    

As much as I like Jawbone, I have a couple of complaints. First and foremost, I didn't find it particularly comfortable regardless of which of its 6 ear buds or 4 ear loops I used. It wasn't terrible, but while my Jabra headsets don't sound as good and aren't as cool looking, they do fit better and are more comfortable.

My other gripe is that although Jawbone adjusts its volume automatically and I rarely had to use the manual volume controls, there were times when I wished I could make it one or two clicks louder than its maximum volume. It didn't happen very often, but it did happen often enough to mention.

Note: The photos above show the black Jawbone, but it's also available in bright red.

The Bottom Line

Even with my gripes I have to say that Jawbone worked better overall than any other Bluetooth headset I have tried in almost every situation I tried it in. People I talked to heard less background noise with Jawbone than with other headsets and I heard them better most of the time as well. I have 4 or 5 different Bluetooth headsets available, but the one I choose to use every day is the Jawbone.


Product: Jawbone Bluetooth headset

Company: Aliph

List Price: US$119.99

4 out of 5 stars

Pros: You sound better to them and they sound better to you (than with other headsets), nice design, state-of-the-art noise cancelling technology.
Cons: Could be more comfortable, occasionally not loud enough.

Observer Comments

Show: Subjects Only | Full Comments
Close Name:Guest
Subject: Jawbone

Not the only adaptive NC Headset on the market. The evoQ by Qstik is blessed with bi-directional noise cancellation and it really does deliver exceptional voice quality.

Close Name:Guest
Subject: Agree

I cam back up the claims here. Same arguments, on more than one occasion, I've wanted it to be a couple clicks louder. Other than that, I can certainly justify the money I spent on this. Very high quality.

Close Name:podman Posts: 174 Joined: 14 Feb 2003
Subject: Question

Just wondering if this will sync with my Mac to talk on Skype?

Close Name:LaurieF -   TMO Forum Mod Posts: 3547 Joined: 15 Jun 2001
Subject:

I can't think why not - my Bluetake headset works fine with Skype, iChat and Teamspeex. As long as you can select it as sound i/o in Preferences, it will work in Skype.

I'll let you know - I ordered my Jawbone last night and it'll turn up in a few days.

Close Name:Guest
Subject: Earloops

I have to agree that this is the only bluetooth headset I will use... I have purchased 14 different ones over the past 2 years and the Jawbone out performs them hands down...
It is, however, not the most comfortable headset and the loop around the ear tends to irritate the skin somewhat
I would like to see the spring that causes the headset to hug your face be a little more aggresive
my 1-5 rating is 6

Close Name:podman Posts: 174 Joined: 14 Feb 2003
Subject: Compatibility

Thanks LaurieF please post how it works for you, and thanks for the heads up Doctor!

Close Name:Guest
Subject: jawbone supports stereo?

1) do they support the full stereo profile?

or mono only?

do they work with BT adapters for the ipod?

how does one switch from one (paired) device to another? eg phone -> mac -> ipod -> etc

2) battery life?

:zahadum

Close Name:Guest
Subject: re: jawbone supports stereo?

Yes, if you have a second one on the other ear... and a second phone... and you call from 2 other phones, and hold them up to the left and right speakers... no problem

p.s. nice thourough review

Close Name:Guest
Subject: Not Working on Mac

The unit is great idea, too bad I can not get it to work on my G4 iMac (which does not even have USB 2.0 ports! what the hell Apple). I bought Jawbone for $80. But with the built in BT card, the setup says hardware does not support headsets. Even though Jawbone shows up during the setup while connecting, I had to choose 'other devices' to get even that. So far, on forums way back to 2002, been having problems trying to connect to headsets. Way to go Apple. Thanks for the support and leading edge machines.

Close Name:Intruder -   TMO Mac Specialist Posts: 3149 Joined: 07 Jul 2004
Subject: Re: Not Working on Mac

Quote
Anonymous wrote:
The unit is great idea, too bad I can not get it to work on my G4 iMac (which does not even have USB 2.0 ports! what the hell Apple). I bought Jawbone for $80. But with the built in BT card, the setup says hardware does not support headsets. Even though Jawbone shows up during the setup while connecting, I had to choose 'other devices' to get even that. So far, on forums way back to 2002, been having problems trying to connect to headsets. Way to go Apple. Thanks for the support and leading edge machines.


So, let me get this straight... You are complaining about the lack of USB2 support in a machine that is 5 years old, before USB2 was commonly available in computers? (USB2 support didn't appear in XP until SP1, which was released in September, 2002)

Next, you are complaining that you can't pair this headset to your 5 year old Mac? From the Jawbone FAQ:

"9. Is the Jawbone compatible with my PC or MAC?

Right now, we're not supporting PC or MAC Bluetooth compatibility due to the large variability in the performance of computer Bluetooth systems."

Close Name:gslusher Posts: 2088 Joined: 13 Nov 2002
Subject: Re: Not Working on Mac

Quote
Anonymous wrote:
The unit is great idea, too bad I can not get it to work on my G4 iMac (which does not even have USB 2.0 ports! what the hell Apple). I bought Jawbone for $80. But with the built in BT card, the setup says hardware does not support headsets. Even though Jawbone shows up during the setup while connecting, I had to choose 'other devices' to get even that. So far, on forums way back to 2002, been having problems trying to connect to headsets. Way to go Apple. Thanks for the support and leading edge machines.


I know just what you mean. My 1992 PowerBook 100 won't connect with my Bluetake headset, either, and it doesn't even have USB 1 ports! It's a real bummer. Way to go Apple!

BTW, you couldn't have been trying to connect your iMac with Bluetooth headsets since 2002, as the first iMac G4 with Bluetooth built in (optional on the 17-inch model) came out in February, 2003. The USB 2.0 iMacs came out in September of that year. I have a 20-inch USB 2 iMac G4. I can pair it with my Bluetake BT400GX without a problem. The sound quality is not great, but I don't expect much from a cheap headset.

Edit: One nice thing about the BT400GX is that it charges through a standard mini-USB port. I don't have to carry a dock or special cable, just the retractable miniSync by Boxwave that also fits my Canon PowerShot S3 IS, Canon Optura 50 camcorder (for stills), MacAlly JBox external/backup battery (powers almost anything that uses USB), and Belkin TuneTalk voice recorder for the iPod 5G, among other things.

Close Name:Guest
Subject: Connection problems with Motorola Q

I believe that this is one of the best bluetooth I have ever used, but I have one little problem. Every time I hang up the call it disconnects and when pushing the answer buttom most of the time the person can't hear me. If you know the answer how to fix it write to amereman02@yahoo.com

Close Name:Guest
Subject: RE: Old macs

Geeze, get real. 5 years old? Buy a new PC and get rid of that old, obsolete system.

Close Name:Guest
Subject: jawbone compatible?

Just got a Aliph Jawbone...am having trouble gettin it 2 connect 2 my Razr...r they even compatible??

Close Name:gslusher Posts: 2088 Joined: 13 Nov 2002
Subject: Re: jawbone compatible?

Quote
Anonymous wrote:
Just got a Aliph Jawbone...am having trouble gettin it 2 connect 2 my Razr...r they even compatible??


Go to the manufacturer's tech support page.

Close Name:LaurieF -   TMO Forum Mod Posts: 3547 Joined: 15 Jun 2001
Subject:

I just received an email from someone gently reminding me that I was going say what I thought of it.

The first problem I had, and still have, with it is that it doesn't reliably talk to the Sony Ericcson phone that well. It does - in fact it works perfectly, except when either the headset or the phone has a full charge, it will continually drop the signal and find it again. So both the phone and the headset are continually beeping with the error condition.

But it's the phone. I know it's the phone because when I use the Jawbone it with either my Powerbook or iMac it works perfectly.

I have used it for hours on end with World of Warcraft - and the sound I get, and the sound the people I am talking to get, is distortion-free and very clear.

Six weeks ago sitting in the Barefoot Bar in Rarotonga (on my honeymoon) on my Powerbook, with a scratchy Wifi connection, I made a Skype call to a colleague in Wellington. It worked seamlessly and fine.

I get good battery life, it looks cool and it's one of the best gadgies I've ever owned.

Close Name:Guest
Subject: connecting to motorola v3

i went to the tech page and all it said in regards to the v3 is that it is known to lose connectivity caused by intereference. it doesn't say anything about how to connect the jawbone to the phone. i'm having issues as well (and i can usually connect another hands free set to my phone) with connecting the jawbone.

Close Name:Guest
Subject: compatible?

I have a motorola w385 boost..it has bluetooth capabilities...but i read someone say the jawbone wasnt connecting to their rzr n i dont want to buy it if i cant connect..? help pls...?

Close Name:Guest
Subject: Jaybone Disconnects

I have a Jawbone Bluetooth headset paired with my LG AX8600. The headset will disconnect spontaneously during a call within the first 60 seconds. When this happens, the call screen shows the "bluetooth audio device disconnected".

During the call where I get disconnected, I can reconnect by pressing the headset's connect button.

I tried repairing, reseting both the phone and headset. I have two other BT headsets, Motorola H500, and a Plantronics Vorager 510. They both stay connected 100% of the time.

GOOD LUCK on your purchase.

p.s. Google the above problem and see for yourself I'm not the only one having this problem with, no fix posted ...........

Close Name:Guest
Subject: Jaybone disconnects

I have a Jawbone Bluetooth headset paired with my LG AX8600. The headset will disconnect spontaneously during a call within the first 60 seconds. When this happens, the call screen shows the "bluetooth audio device disconnected".

During the call where I get disconnected, I can reconnect by pressing the headset's connect button.

I tried repairing, reseting both the phone and headset. I have two other BT headsets, Motorola H500, and a Plantronics Vorager 510. They both stay connected 100% of the time.



p.s. Google the above problem and see for yourself I'm not the only one having this problem with, no fix posted ...........

Close Name:Intruder -   TMO Mac Specialist Posts: 3149 Joined: 07 Jul 2004
Subject:

Any particular reason why you felt compelled to post the same thing twice, with several hours between posts? It's not like it didn't have time to show up after the first post.

Close Name:Guest
Subject: Connecting Jawbone to MacOsX G4 12"PB PPC

Hillo,

Just wanted to share that, at first, my G4 didn't want to talk to the Jawbone. Bluetooth new device setup said my hardware didn't support it.
But after updating the Bluetooth firmware it does work.

This isn't widely advertised, I found it through another Google result, somewhere tucked away, so spreading the gospel here...;-D
Finding Bluetooth firmware update takes some digging around on apple's support pages, but it's there...my firmware said "1.5" in the system profiler, and the firmware I downloaded didn't seem to be a newer version, but Macs are smart and so it updated it to version 2.0.

The only problem is that my Nokia E62 and my Mac are in competation for Jawbone connection now...it seems to be either one or the other, with E62 reconnecting more easily than Mac.

Haven't yet figured out how to reconnect Mac without pairing again...

Close Name:Guest
Subject: ear clips

2 major problems:

1 - i've broken 4 clips that hold it on to your head and they are back ordered for replacements. Sort of tells you something about the quality.

2 - The charging method is crap. Works fine for the first month or so, then you need elastic bands to hold the charger in place.

Close Name:Guest
Subject: Great Technology, Lousy Packaging

Just another of the same reviews...Charged the unit, paired it to my BB Pearl very easily, called a few people, had them call me back, everything sounded great and people said they could not tell I was on a headset. Found that I could use one of the earpieces so well I didn't need the clip! Then I charged it again...When I removed the unit from the proprietary charger, the back end-cap (shown as black in all the pictures) stayed in the charger! I now have exposed electronics since the cover is still in the charger. Stupid design especially when USB is to be a standard. I didn't like the idea of having to take another cord with me, but now I won't have to. It's going right back to the store and will NOT be replaced with another jawbone!

Close Name:Guest
Subject: Jawbone with Treo 680

I work from home and often have kids screaming in the other room. I asked several callers if they could hear the screaming with jawbone and with the Treo alone. Screaming with loud with handset alone and totally absent with jawbone.

Ed

Close Name:Guest
Subject: Doesn't work on XP

Skip Jawbone if you want to use this on XP (or will want to make Skype/SIP/VoIP calls on XP). Even XP SP2 doesn't support Bluetooth headsets, and Jawbone has elected not to do what most other manufacturers do (license and release the third-party Widcomm driver).

So it won't work on XP; Jawbone support says "We do not have an XP SP2 Widcomm Bluetooth driver available as we do not support PC/MAC compatibility at this time."

Note that this is different than the USB1/2 question above. This is regardless of hardware -- if it runs XP, not happening.

Close Name:Guest
Subject: Jawbone Success

Love it except the ON tone can be deafening

Close Name:Guest
Subject: Jawbone Charger Break Case

I have just had my 2nd JB break with the same problem.

The charger does not detach from the case when you un plugg it.
I was sent a warranty replacement and after about 6 weeks of use this just happened on the new one.
There is clearly a design flaw on the charging system.
They need to shift to a cell phone like plug and move away from the current method of sliding the ear-piece into a clap like holder.

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