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Review - Jawbone Bluetooth Headset

by , 1:00 PM EDT, July 18th, 2007

Jawbone is a high-tech Bluetooth headset designed to be used with mobile phones like iPhone. What makes Jawbone so high-tech? According to the manufacturer it's the only "adaptive" headset on the market today. It uses military-grade audio technology that adjusts and optimizes incoming and outgoing sound quality based upon the current audio situation.

Again, according to the manufacturer, there are four key features that differentiate Jawbone from other headsets:

  • A voice activity sensor
  • Two separate microphones
  • Proprietary noise shielding technology for noise subtraction
  • Adapts at 380 times per second

I have no way of proving or disproving any of the manufacturer's claims. I repeat them here because they're almost certainly why I think the Jawbone is a better Bluetooth headset than any of the Jabra, Motorola, or BlueTake headsets I've tried in the past year or two.

This review is based on extensive testing over a six week period with two different mobile phones -- an iPhone and a Motorola L2. Jawbone worked flawlessly with both phones. Since iPhone doesn't support voice dialing I wasn't able to test that aspect of Jawbone with the iPhone. But I tested the heck out of it with the Motorola L2 and found that voice commands were recognized more consistently than with other headsets I've used.

My wife knows what I sound like when I call her from the car on a Bluetooth headset. Every time I asked if she could hear me clearly when I was using the Jawbone, she said yes. A couple of times she didn't believe I was even using a headset -- the sound quality was so good she thought I was speaking directly into the microphone on the phone itself.

I walked out to my mailbox on breezy days while talking on the Jawbone. If I did this with other headsets, the person I was talking to would invariably ask if I was walking through a hurricane or a tornado. When I did it with the Jawbone, however, nobody said a word about noise or wind. If I asked them, they'd usually say I sounded fine with little or no wind noise. That wasn't the case with my other headsets.

Finally, I tested it by having a friend strap on the Jawbone and call from my mobile phone to my land line. I listened to him on the land line, allowing me to experience Jawbone on the receiving end. No matter he was -- a moving car, near my mailbox with the wind blowing, or standing at a busy intersection -- I could hear him loud and clear.

In addition to its superior sound quality I also liked the way it looked. Here are photos of Jawbone's front and back:

 

    

As much as I like Jawbone, I have a couple of complaints. First and foremost, I didn't find it particularly comfortable regardless of which of its 6 ear buds or 4 ear loops I used. It wasn't terrible, but while my Jabra headsets don't sound as good and aren't as cool looking, they do fit better and are more comfortable.

My other gripe is that although Jawbone adjusts its volume automatically and I rarely had to use the manual volume controls, there were times when I wished I could make it one or two clicks louder than its maximum volume. It didn't happen very often, but it did happen often enough to mention.

Note: The photos above show the black Jawbone, but it's also available in bright red.

The Bottom Line

Even with my gripes I have to say that Jawbone worked better overall than any other Bluetooth headset I have tried in almost every situation I tried it in. People I talked to heard less background noise with Jawbone than with other headsets and I heard them better most of the time as well. I have 4 or 5 different Bluetooth headsets available, but the one I choose to use every day is the Jawbone.


Product: Jawbone Bluetooth headset

Company: Aliph

List Price: US$119.99

4 out of 5 stars

Pros: You sound better to them and they sound better to you (than with other headsets), nice design, state-of-the-art noise cancelling technology.
Cons: Could be more comfortable, occasionally not loud enough.

Observer Comments

Show: Subjects Only | Full Comments
View Name:Guest
Subject: Jawbone
View Name:Guest
Subject: Agree
Close Name:podman Posts: 170 Joined: 14 Feb 2003
Subject: Question

Just wondering if this will sync with my Mac to talk on Skype?

Close Name:LaurieF -   TMO Forum Mod Posts: 3468 Joined: 15 Jun 2001
Subject:

I can't think why not - my Bluetake headset works fine with Skype, iChat and Teamspeex. As long as you can select it as sound i/o in Preferences, it will work in Skype.

I'll let you know - I ordered my Jawbone last night and it'll turn up in a few days.

View Name:Guest
Subject: Earloops
Close Name:podman Posts: 170 Joined: 14 Feb 2003
Subject: Compatibility

Thanks LaurieF please post how it works for you, and thanks for the heads up Doctor!

View Name:Guest
Subject: jawbone supports stereo?
View Name:Guest
Subject: re: jawbone supports stereo?
View Name:Guest
Subject: Not Working on Mac
Close Name:Intruder -   TMO Mac Specialist Posts: 2843 Joined: 07 Jul 2004
Subject: Re: Not Working on Mac

Quote
Anonymous wrote:
The unit is great idea, too bad I can not get it to work on my G4 iMac (which does not even have USB 2.0 ports! what the hell Apple). I bought Jawbone for $80. But with the built in BT card, the setup says hardware does not support headsets. Even though Jawbone shows up during the setup while connecting, I had to choose 'other devices' to get even that. So far, on forums way back to 2002, been having problems trying to connect to headsets. Way to go Apple. Thanks for the support and leading edge machines.


So, let me get this straight... You are complaining about the lack of USB2 support in a machine that is 5 years old, before USB2 was commonly available in computers? (USB2 support didn't appear in XP until SP1, which was released in September, 2002)

Next, you are complaining that you can't pair this headset to your 5 year old Mac? From the Jawbone FAQ:

"9. Is the Jawbone compatible with my PC or MAC?

Right now, we're not supporting PC or MAC Bluetooth compatibility due to the large variability in the performance of computer Bluetooth systems."

Close Name:gslusher Posts: 2003 Joined: 13 Nov 2002
Subject: Re: Not Working on Mac

Quote
Anonymous wrote:
The unit is great idea, too bad I can not get it to work on my G4 iMac (which does not even have USB 2.0 ports! what the hell Apple). I bought Jawbone for $80. But with the built in BT card, the setup says hardware does not support headsets. Even though Jawbone shows up during the setup while connecting, I had to choose 'other devices' to get even that. So far, on forums way back to 2002, been having problems trying to connect to headsets. Way to go Apple. Thanks for the support and leading edge machines.


I know just what you mean. My 1992 PowerBook 100 won't connect with my Bluetake headset, either, and it doesn't even have USB 1 ports! It's a real bummer. Way to go Apple!

BTW, you couldn't have been trying to connect your iMac with Bluetooth headsets since 2002, as the first iMac G4 with Bluetooth built in (optional on the 17-inch model) came out in February, 2003. The USB 2.0 iMacs came out in September of that year. I have a 20-inch USB 2 iMac G4. I can pair it with my Bluetake BT400GX without a problem. The sound quality is not great, but I don't expect much from a cheap headset.

Edit: One nice thing about the BT400GX is that it charges through a standard mini-USB port. I don't have to carry a dock or special cable, just the retractable miniSync by Boxwave that also fits my Canon PowerShot S3 IS, Canon Optura 50 camcorder (for stills), MacAlly JBox external/backup battery (powers almost anything that uses USB), and Belkin TuneTalk voice recorder for the iPod 5G, among other things.

View Name:Guest
Subject: Connection problems with Motorola Q
View Name:Guest
Subject: RE: Old macs
View Name:Guest
Subject: jawbone compatible?
Close Name:gslusher Posts: 2003 Joined: 13 Nov 2002
Subject: Re: jawbone compatible?

Quote
Anonymous wrote:
Just got a Aliph Jawbone...am having trouble gettin it 2 connect 2 my Razr...r they even compatible??


Go to the manufacturer's tech support page.

Close Name:LaurieF -   TMO Forum Mod Posts: 3468 Joined: 15 Jun 2001
Subject:

I just received an email from someone gently reminding me that I was going say what I thought of it.

The first problem I had, and still have, with it is that it doesn't reliably talk to the Sony Ericcson phone that well. It does - in fact it works perfectly, except when either the headset or the phone has a full charge, it will continually drop the signal and find it again. So both the phone and the headset are continually beeping with the error condition.

But it's the phone. I know it's the phone because when I use the Jawbone it with either my Powerbook or iMac it works perfectly.

I have used it for hours on end with World of Warcraft - and the sound I get, and the sound the people I am talking to get, is distortion-free and very clear.

Six weeks ago sitting in the Barefoot Bar in Rarotonga (on my honeymoon) on my Powerbook, with a scratchy Wifi connection, I made a Skype call to a colleague in Wellington. It worked seamlessly and fine.

I get good battery life, it looks cool and it's one of the best gadgies I've ever owned.

View Name:Guest
Subject: connecting to motorola v3
View Name:Guest
Subject: compatible?
View Name:Guest
Subject: Jaybone Disconnects
View Name:Guest
Subject: Jaybone disconnects
Close Name:Intruder -   TMO Mac Specialist Posts: 2843 Joined: 07 Jul 2004
Subject:

Any particular reason why you felt compelled to post the same thing twice, with several hours between posts? It's not like it didn't have time to show up after the first post.

View Name:Guest
Subject: Connecting Jawbone to MacOsX G4 12"PB PPC
View Name:Guest
Subject: ear clips
View Name:Guest
Subject: Great Technology, Lousy Packaging
View Name:Guest
Subject: Jawbone with Treo 680
View Name:Guest
Subject: Doesn't work on XP
View Name:Guest
Subject: Jawbone Success
View Name:Guest
Subject: Jawbone Charger Break Case
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