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Reformatting an iPod

TMO Quick Tip - Reformatting an iPod

by , 7:30 AM EDT, May 19th, 2006

After applying the iPod updater 2006-03-23 to my 4GB iPod nano, I found that its firmware was hopelessly scrambled, and no amount of cajoling on my part, or Apple's iPod experts, was able to bring it back to life. Lucky for me, my nano was still under warranty, so Apple replaced it without any fuss or hassle. When my replacement iPod showed up in the mail, it was formatted for Windows, and did not go through the usual process of resetting itself when I plugged it into my Mac.

Since I need my nano formatted for Mac OS X, I had to force it to reset myself. Here's how:

  • Make sure you have the latest iPod Software Updater application installed on your Mac. You can download it from here.
  • Launch the iPod Software Updater application. It's in Applications > Utilities > iPod Software Updater.
  • Plug your iPod into your Mac.
  • Click the Restore button.
  • Enter your Administrator name and password to verify that you want to reset your iPod to factory settings.
  • After the process finishes, a dialog asks if you want to quit the updater and launch iTunes. Go ahead and click the Quit button.
  • Your iPod will automatically reset itself to work on your Mac.


Click the Restore button in iPod Updater to reformat a Windows iPod for your Mac.

The reason I needed to format my iPod is because the iPod shuffle is the only model that works correctly with a Windows format in iTunes on a Mac. Other people reset their iPod because it isn't working reliably, or because they are selling it.

Remember: Resetting your iPod to factory defaults deletes every file, song, and picture from your music player. If your iPod has important information on it, be sure to back everything up before resetting it.

Observer Comments

Show: Subjects Only | Full Comments
Close Name:Guest
Subject: Um... no...

"The reason I needed to format my iPod is because the iPod shuffle is the only model that works correctly with a Windows format in iTunes on a Mac."

Very disapointing to see something here that is so blatantly incorrect. All iPods for the last several generations work cross platform. I use my current ipod video this way, and my prior 4th gen worked great as well. Dozens of students in the department I support use theirs cross platform.

Close Name:Jeff Gamet -   TMO Staff Posts: 102 Joined: 15 Mar 2006
Subject: Re: Um... no...

Quote
Anonymous wrote:
Very disapointing to see something here that is so blatantly incorrect. All iPods for the last several generations work cross platform.


I tested this with both of my nanos and my shuffle, and only the shuffle appeared in iTunes for me when the devices were formatted for Windows. All work equally well as data storage devices regardless of their format, however.

Jeff

Close Name:Guest
Subject: Umm, No all iPods work cross platform

Jeff I'm afraid you are the one that is mistaken as all iPods work for both Windows and Mac if properly formatted. If your Windows machine can't see the iPod it's most likely a problem with the Windows OS. The USB port needs to be powered or I believe it would work better if it was. Go to Apple's support page for the iPod to see some solutions. Even my first generation 5gig iPod was able to be formatted with Windows and used with Windows.

Close Name:Jeff Gamet -   TMO Staff Posts: 102 Joined: 15 Mar 2006
Subject: Re: Umm, No all iPods work cross platform

Quote
Anonymous wrote:
Jeff I'm afraid you are the one that is mistaken as all iPods work for both Windows and Mac if properly formatted. If your Windows machine can't see the iPod it's most likely a problem with the Windows OS.


I'm sorry, my first reply wasn't very specific, and with out a crystal ball you wouldn't have any way of knowing that my iPods, when formatted for Windows, appear in iTunes on a PC just as they should. Outside of my shuffle, they do not appear in iTunes in Mac OS X. As a matter of fact, my shuffle is always formatted for Windows just in case I need to move files cross platform.

When formatted for the Mac, my nanos perform as I expect and iTunes recognizes them, too.

Close Name:bweels -   TMO Forum Mod Posts: 4865 Joined: 24 Jan 2002
Subject:

I think this is worth resolving so that no one ends up confused on the formatting issue.

Jeff's wording was clear in the article that an iPod (other than the Shuffle), if formatted for Windows, doesn't work in iTunes when plugged into a Mac.

Guest, are you saying this isn't so? Based on what you've said, I'm not convinced you understand the situation stated by Jeff.

Close Name:bweels -   TMO Forum Mod Posts: 4865 Joined: 24 Jan 2002
Subject:

Quote
Apple KB article 61672 wrote:
You cannot use an iPod whose disk is configured for Macintosh on a Windows-compatible computer. However, you can restore the iPod disk to use it with a Windows-compatible computer. To do this, see "Restoring iPod to factory settings." While a Windows formatted iPod may work on a Mac, Apple supports this configuration only with iPod shuffle.


It MAY work, but it's not supported. Does this mean you're both right?

Close Name:Guest
Subject: Windows formated Nano will show up fine on a Mac

Mac formats the drive has HFS+.
Windows formats it as Fat32.

Of course Windows cant read HFS+ drives.
Naturally a Mac *CAN* read Fat32 drives.

If you format your nano on a Windows machine it will show up fine on a Mac in iTunes. The reverse is not true.

Seperately:
However what does worry me is that I had to get my Nano replaced. Now its acting strange again claiming when i put it my Apple Lynard headphones in that 'I cant connect it to to Firewire. Use a USB cable.'

I'm worried that from the replacement you describe that these Nanos are more fragle that I would of realized.

Close Name:Guest
Subject: Windows Format etc!uebec

In Dec. 2005 I bought a 60G, 5thG video iPod at one of those large "computer" stores because my regular reseller had no inventory and didn't know when they would have any product. It worked almost perfectly until I tried updating the software on my "mini" to which I had just transferred all 7500 songs from my
powerbook. This was not my first iPod so I was was surprise to see a drop down telling me I could not download because my iPod was formatted for windows. It is now March, and a 2nd upgrade is on line and again the same message. Now, I buy the FM radio attachment from Apple and find out I can't use it with my Windows formatted iPod. As they say in Quebec "FRANCHMENT"
Took the thing back to where I bought it, and complained that they had sold me a Windows iPod. I showed them the "settings" screen where it said clearly
'windows format'. They told me there was no such "animal" as a Windows or a Mac format iPod. Some how I had picked up this "
format" by mistake? I reset the thing, downloaded 8000 songs. Eurica!
My Experience! Hope it helps!
John R
Ottawa, Canada

Close Name:Guest
Subject: More on formats

Quote
Guest wrote:
I was surprise to see a drop down telling me I could not download because my iPod was formatted for windows


My current iPod is 60g video as well and is windows formated and works just fine on the mac. Likewise with the 4th gen I had before. Likwise with many iPods I've worked with. You would be the first person I or any of my coworkers would have encountered with this error. My guess would be there was a problem with it out of the box.

I did find that since I plugged mine into a Mac first, the goofy software formated it for Mac. I then restored it manually on the PC since it was now unreadable by that platform, and it worked fine on both after that because the Mac reads a PC disk by design. I can load music and podcasts without issue from either platform, as well as use the drive space for file storage.

Quote
Guest wrote:
They told me there was no such animal as a Windows or a Mac format iPod


Clearly they had no clue what they were talking about, but again windows formated iPods work fine on Macs. Anyone who says different has a problem with their iPod or is doing something wrong. It is true that for some reason Apple does not SUPPORT doing this, but it does work.

Why they don't want to provide help for something their OS/device does, and they have purposefully included, I can not divine, especially with the new intel Macs. Of course, if I understand correctly, although Apple provides a utility to dual boot the intel Macs, they don't support that tool. Also, I know from experience that although Macs boot from a Firewire device, and everyone knows this and does it, it's not supported by Apple. Clearly the lack of support for a product or function does not mean it doesn't work 100% of the time.

Close Name:Guest
Subject:

I have an iPod photo and an iPod Nano, both formatted for windows (I used them on a PC before getting my Mac) and both show up on iTunes on my Mac.

Close Name:Guest
Subject: .

can i do the same on a windows os?

Close Name:Intruder -   TMO Mac Specialist Posts: 3149 Joined: 07 Jul 2004
Subject: Re: .

Quote
Anonymous wrote:
can i do the same on a windows os?


Of course.

Close Name:Guest
Subject: Uhmm ...

I just plugged in my iPod which had started out on my old Windows computer into my brand new Mac, and it works like a dream ... save for one thing. The firmware won't update.

Ugh ... and having to reset it the first time because it was in German was bad enough.

Close Name:Guest
Subject: unable to format my ipod nano 4gb

Please help me..I m unable to format my ipod nano 4 gb. it is showing that windows was unable to format

Close Name:Intruder -   TMO Mac Specialist Posts: 3149 Joined: 07 Jul 2004
Subject:

Are you using Windows or iTunes to format the iPod?, Or, more specifically, the iPod updater software for Windows?

Close Name:Guest
Subject:

If you put a security lock on your iPod but forgot what it was.......How do you get out of the lock and back 2 playing music again?

Close Name:Guest
Subject: Ipod cross platform

Yes, you can use ipods cross platform, but in order to update the ipod, you must have it formatted as the same format for the machine it is connected to.


-Gakio

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