Apple Notes, Fixes .Mac Mail Outage

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Observer readers reported problems with their .Mac e-mail accounts Tuesday after receiving messages saying they were over their storage quota. The problem now appears to be fixed, after Apple admitted the problem affected a small number of users.

.Mac users who sent e-mails to some .Mac accounts were getting messages saying the message could not be sent. The problems appeared to have lasted a little over two hours.

Appleis .Mac support site later stated:

10:00 am PDT, September 28th, 2004:
A small number of customers were having difficulties receiving mail due to database issues. The sender of the e-mail will receive a bounce-back claiming that the destination account is over quota. The issue is now resolved and mail should be delivered as expected.

It is not known exactly how many users were affected by the problem, or how long the problem lasted.

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