MacsDesign Studio has released an update for Web Help Desk, bringing it to version 6.3. Web Help Desk is a Web development app designed for IT support. The update features performance enhancements including inventory and parts tracking. According to MacsDesign Studio:
MacsDesign Studio today released an update to its highly successful Web Help Desk technical support solution. Designed for education and enterprise customers, version 6.3 introduces inventory and parts tracking, customizable billing preferences and PDF invoicing.
New Features Include:
- Parts tracking and inventory
- Billing preferences
- PDF invoicing
- Improved LDAP support for custom schemas and mapping to all schema attributes
- Tab Separated Value import function
- Improved ticket auto assignment logic
- New billing model
You can find more information about the Web Help Desk update at the MacsDesign Studio Web site. A Web Help Desk 6.3 corporate base license is available for US$3,000.00.