Microsoft Offers A Thumbs-Down To iTunes, Calling It "Limited"

October 16th, 2003 at 3:00 PM - News by Bryan Chaffin

This wonit come as a surprise to anyone, but Microsoft thinks that iTunes for Windows is just too limiting for discerning Windows users. This was revealed in an "interview" with Dave Fester, General Manager - Windows Digital Media Division, titled "Q&A: Choosing a Digital Music Service for Windows Users." In the interview, Mr. Fester says that Windows users "expect choice in music services," something which iTunes does not provide. The interview with the Microsoft executive was conducted by Microsoftis PressPass PR arm.

Fortunately, Microsoft also has the solution for all those Windows users who are looking for choice in music services: The company recommends just about any service that relies on Microsoftis Windows Media 9 technology. From the "interview:"

PressPass: Weive heard that Apple will be launching a Windows-based version of iTunes. Do you see that as impacting Napster or other Windows-based services?

Fester: iTunes captured some early media interest with their store on the Mac, but I think the Windows platform will be a significant challenge for them. Unless Apple decides to make radical changes to their service model, a Windows-based version of iTunes will still remain a closed system, where iPod owners cannot access content from other services. Additionally, users of iTunes are limited to music from Appleis Music Store. As I mentioned earlier, this is a drawback for Windows users, who expect choice in music services, choice in devices, and choice in music from a wide-variety of music services to burn to a CD or put on a portable device. Lastly, if you use Appleis music store along with iTunes, you donit have the ability of using the over 40 different Windows Media-compatible portable music devices. When Iim paying for music, I want to know that I have choices today and in the future.

PressPass: How do the current Windows-based services differ from iTunes?

Fester: As I mentioned, there are lots of choices in Windows music services. The service that offers consumers the most tracks and best experience will win the hearts and minds of consumers. If you look at Napster, it will launch as the worldis largest online service with over half a million tracks from all the major labels and hundreds of independents on October 29. Napster goes way beyond individual downloads, offering advanced services such as unlimited downloads, customized radio, shared playlists, music videos and more. Music fans can use dozens of devices with Napster, and can even enjoy this service in the convenience of their living room with a remote control and Microsoft Windows XP Media Center Edition 2004.

All told, music fans should look for services that offer the best experience and take advantage of the best digital media platform available on Windows. With Windows Media 9 Series, you get faster starts, better quality music, and support for the most devices.

You can read the full interview at Microsoftis Web site.