The Mac Observer

UK Advertising Standards Authority Upholds Complaint Against Apple’s G5 Advertising

TMO Talk (0)

For the second time, a UK advertising regulatory body has ruled against Appleis advertising campaign for the Power Mac G5. The Advertising Standards Authority (ASA), an independent body with authority over advertising in the UK, upheld one of three complaints from the public against Appleis marketing claims about how fast the Power Mac G5 is; the other two complaints were not upheld.

In November of last year, we reported that the UKis Independent Television Commission (ITC) had ruled that Appleis advertised claim that the Power Mac G5 was the fastest PC on the planet could not be justified, and that the commercial could not be aired. This weekis ruling from the ASA is similar, but concerns the magazine campaign that accompanied the TV commercials.

The short version of the ruling is that Appleis claim that the Power Mac G5 was the worldis fastest G5 was not true in all instances, and therefore isnit true at all. Complaints that the Power Mac G5 was not actually the first PC (personal computer) to use a 64-bit processor, and that it was the first PC to "shatter the 4 GB memory ceiling," were not upheld.

The ruling, which was issued on June 9th, in its entirety:

Complaint:
Objections to two magazine advertisements for the Power Mac G5 PC. One stated "The new Power Mac G5 is here. Itis the worldis fastest computer, and the first with a 64-bit processor ...". The other advertisement stated "... Introducing the revolutionary PowerPC G5 processor, the worldis first 64-bit processor for personal computers ... the G5is 64-bit architecture addresses dramatically more memory - over 4 billion times more than 32-bit chips - so that the systems built around the G5 can shatter the 4-gigabyte memory ceiling that limits every other PC on earth ...". The complainants challenged the claims:

1. "the worldis fastest personal computer";

2. "the first with a 64-bit processor" and

3. "the systems built around the G5 can shatter the 4-gigabyte memory ceiling that limits every other PC on earth."

1. Complaint upheld
The advertisers explained that the G5 was tested against the Dell Dimension 8300 and the Dell Precision 650, at their request, by an independent technology testing company; they believed those machines were the G5is closest competitors. The advertisers maintained that the tests were fair and showed the G5 was faster than the Dell Dimension 8300 and Dell Precision 650 for floating-point calculations and Integer calculations as well as for real-world applications such as Photoshop, standard programmes for professional and music audio creation and scientific analysis of genetic research. The Authority took expert advice. It understood from the advice that the advertisersi tests showed the Power Mac G5 was faster than the other two processors on some applications under certain conditions, but not that it was the fastest processor in all circumstances for all applications. It also understood that the G5 machine tested was still under development and the tests seemed to be configured in a way that might have given the Power Mac G5 an unfair advantage. The Authority was not satisfied that the advertisers had justified the claim "the worldis fastest computer" and asked them not to repeat it.

2. Complaints not upheld
The advertisers maintained that the Power Mac G5 was the first 64-bit processor available in a personal desktop computer. They said that, although other 64-bit processors existed at the time the claim was made, they were not available in personal computers. They acknowledged that another 64-bit processor was now available in personal computers, but maintained that the claim was correct when the advertisement appeared. The Authority understood from expert advice that, although 64-bit processors had been available before the G5 was launched, those computers were normally described as "workstations", designed for business use, not personal computers. Although it accepted that some people may have used 64-bit machines as personal computers before the advertisement appeared, the Authority considered that most people would interpret the claim in the context of machines designed for personal computing. Because it understood that the advertisersi 64-bit processor was the first one available as standard in a personal computer at the time the advertisement appeared, the Authority accepted the claim.

3. Complaints not upheld
The advertisers explained that the system built around the G5 allowed users to scale memory up to 8GB as workflow demanded. They said users could access up to twice as much memory as with any other PC. They pointed out that tests showed that other systems such as the Dell Dimension 8300 and the Dell Precision 650 could offer 4GB of main memory only. The Authority took advice. It understood that most personal computers were not equipped to address more than 4GB of memory and could not do so without additional hardware, whereas the Power Mac G5 had an inbuilt ability to address more than 4GB. The Authority accepted the claim.

You can find the complaint at the ASAis Web site.

Post A Comment or Log-in. Need an account? Register here.
 

Recent Headlines - Updated May 27th

Sat, 10:00 AM
MacOS KenDensed - MacOS KenDensed: Apple’s Patent Lawsuit & Antitrust Shuffle
Fri, 5:58 PM
News - Sotheby’s to Auction Steve Jobs Atari Memo (Photo Gallery)
5:42 PM
Free on iTunes - 3 Free iOS Apps for News Hounds
3:00 PM
Rumor - Nest Thermostat Reportedly Coming to Apple Retail Stores
2:40 PM
Particle Debris - The TV Industry’s Dreadful Little Secret
2:33 PM
News - Mobile Devices Account for 20% of Web Traffic in US, Canada
12:49 PM
News - Apple Now Offering “Free App of the Week” for iOS
12:21 PM
News - Tim Cook Declines $75 Million Dividend Payout
11:25 AM
News - Absinthe 2.0 Provides Untethered Jailbreak for iOS 5.1.1
11:09 AM
Quick Look Review - F18 Carrier Landing (iOS) is a Boatload of Fun
10:51 AM
TMO Appearances - Jeff Gamet talks Cool Apps & Accessories on Not Another Mac Podcast
10:12 AM
Hot Forum Topic - Forum Poll: Which is Your Favorite Photo Sharing Service?
 

The Mac Observer Reader Specials

  • Macsales for the Right Mac Memory. Easy to Use Online Guide for no Guesswork! Mac Pro up to 128GB, iMac up to 32GB. MacBook/MB Pro, & Mac mini up to 16GB. - Macsales.com
  • Mac RAM Upgrades: MacBook Pro 16GB kits $475, 8GB Kits for $119.99! iMac 16GB RAM Kits (4x 4GB) for $229.99! Mac Pro Memory 32GB Kit for $399.99, 64GB Kit for $889.99! Mac Hard Drives 2TB Seagate SATA II for $249.99! Click Here!
  • Macpokeronline.com If you're using a Mac, then you've gotta check out PokerOnAMac.com. Online casinos and poker rooms are literally giving away cash and the casino sites at Poker on a Mac do the unthinkable, they actually reward! Join today, the download is free!
  •  Looking to find online casinos for mac? We can help you find the best real money casino sites where you can play your favorite casino games including blackjack and slots.

Apple Stock Quote (AAPL)

Loading...

Hot Topics

TMO Express

Join the TMO Express Daily Newsletter to get the latest Mac headlines in your e-mail every weekday. Find out more!

Top Deals From DealBrothers.com

Recent Features

Support The Mac Observer

We noticed you may be running AdBlock on your computer. It takes real money to run this site and to deliver the news, tips, and opinions you love to read.

If you wish to block the ads that pay for the creation of our content, we ask that you instead support TMO Directly, either with a $5 monthly recurring contribution, or a one-time donation of any amount of your choice. Thanks!

Subscribe with Paypal Donate with Paypal