AT&T Promises Cellular FaceTime Support for Tiered Plans

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Ma BellAT&T told customers on Wednesday that they would soon be able to use Apple's FaceTime video chat service across its cellular network...if they have tiered plans. That means AT&T customers who remain grandfathered in on legacy unlimited data plans will remain limited to Wi-Fi for FaceTime.

Mark Collins, Senior Vice President - Data and Voice Products for AT&T, wrote in a blog post, "When FaceTime over Cellular launched in September 2012, we explained that we wanted to roll it out gradually to ensure the service had minimal impact on the mobile experience for all of our customers."

He added, "As a result of ongoing testing, we’re announcing AT&T will enable FaceTime over Cellular at no extra charge for customers with any tiered data plan using a compatible iOS device."

Verizon announced almost immediately in September that users could use FaceTime as part of their data plans across that company's cellular network. Sprint users can do the same, but AT&T initially limited the service to shared plan customers.

Wednesday's announcement brings the company up to speed with its competitors, though only Sprint still offers unlimited data for new and existing customers.

AT&T didn't explicitly exclude its legacy unlimited customers, but it did specify that customers "with tiered plans will be able to make FaceTime calls over the AT&T cellular network." By definition, that does leave legacy plans out.

The company said that it will be rolling out the change in rolling updates throughout its network "in the next couple of weeks." Customers won't need to do anything to access the service one those updates hit other than to actually use FaceTime.

Note that data used in FaceTime calls will count towards your data plan.

Comments

Tiger

Boy, AT&T really wants me to leave I guess.
Verizon’s going to quickly take over the I-10 corridor.

jbruni

Jumping to T-Mobile as soon as my contract is up.

jbruni

Wow. Bryan, how my typos can you put into one article?

Bryan Chaffin

I don’t know, jbruni. I think I’ve made a pretty good-faith effort over the years to prove that I can put a lot of typos into any one article. smile

But seriously, thanks for the note. I gave it another pass and found a couple of typos and some places where I could make things more clear.

cisbell

This is such B.S. Unlimited users are limited to 5GB before throttling anyway, so what’s the problem with using FT if we wanted to. I’ve effectively got a tiered plan with their forced throttling. LMAO.

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