Checking iPhone Upgrade Eligibility

| TMO Quick Tip

Apple introduces a new iPhone model each spring, and the company will most likely do just that Monday morning at its annual World Wide Developers Conference in San Francisco. If you aren’t sure if you can affordably upgrade to the latest and greatest model, AT&T makes it easy to check right from your iPhone.

To check your upgrade eligibility, just dial *639# from your iPhone. AT&T will send you a text within a few minutes detailing how much you’ll pay to move up to the newest iPhone model — excluding the cost of the phone.

AT&T’s upgrade eligibility message

In my case, I’ll be paying US$18 in addition to signing a new two-year contract to move from my iPhone 3G to the new model.

This is a quick and easy way to check your upgrade eligibility, and AT&T doesn’t charge you for the text message.

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Comments

mrmwebmax

+

Great tip!

John H

Now Here’s a better question.  Do we still get unlimited data if we upgrade or are we borked like the rest of the new users (sorry folks).

Terry Austin

bork, bork, bork…  As I’ve heard it, the only way to keep $30 unlimited you must keep existing equipment and current contract.  Otherwise you move to the 2gb plan.

BurmaYank

“Now Here?s a better question.? Do we still get unlimited data if we upgrade or are we borked like the rest of the new users (sorry folks).”

“bork, bork, bork?? As I?ve heard it, the only way to keep $30 unlimited you must keep existing equipment and current contract.? Otherwise you move to the 2gb plan.”


No borks, actually, according to an ATT sales rep and another Customer Service rep of whom I asked these very same questions yesterday.  Terry, you’ve apparently heard it wrong,  According to ATT’s official announcements, specifically:

It is NOT necessary to keep existing equipment and it is also NOT necessary to avoid letting your contract dip into lateness, in order to avoid being moved into a 2gb plan.  You can keep upgrading or swapping your iPhone forever, and you will always be kept on the unlimited plan, as long as you don’t cancel ATT as your provider.

BTW, they also sell any refurbed iPhones they have on hand for $50 off list price, so if anyone (like me) would rather upgrade to a $49.99 3GS 16GB, that price should be available at the ATT page soon, if not now (yesterday, they had them for $149.99).

dndgirl

I got the same reply as you did, but I only bought my 3GS last June, so I should still have another year to go on the contract. Does this really mean that I can get the same price as someone whose contract is up? (Which would be AWESOME!)

BurmaYank

“Does this really mean that I can get the same price as someone whose contract is up?”

Check and see (”... just dial *639# from your iPhone…”).  You should remember you’ll be charged that early re-sign fee of “...US$18 in addition to signing a new two-year contract to move from (your) iPhone 3G to the new model…” if they say you’re eligible.

401k

I would take what AT*T tells you with a grain of salt.  My wife’s contract expires one month prior to mine, in 2010, and her message is like yours.  Mine, expiring in Dec-2010, says they’ll wave the fee.  So, like everything else AT*T, its screwed up as best as they could screw it up.

kennethben

It’s clear as mud. I bought my 3GS last June, and the message says “As a valued customer, we can offer you an upgrade with a new 2-yr commitment and waive the $18 upgrade fee.” So-o-o-o: does that mean (1) that they’re waiving the $18, but otherwise I have to pay full price, or (2) that I’m eligible for the $199/$299 if I reenlist for 2 years?

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