The Mac Observer

Just a Thought

Cracked Carol 2010: AT&T

TMO Talk (8)

This year has been an interesting one for Apple. iMacs sell when other computer maker’s products languish on store shelves (except for low profit netbooks). Macbook Pros, and the not-so-bottom of the line MacBook are THE laptops to have to college, or for anything. And the iPhone and App Store have turned into phenomenons that even took Apple by surprise.

In fact, the iPhone is popular despite some of the much discussed problems AT&T has in providing and maintaining service for it’s rapidly increasing user base.

Truth is, while I do get the occasional dropped call, even with a full compliment of signal strength bars displayed, and there are times when 3G service inexplicably disappears for hours at a time, I have has relatively few problems with my cell phone service.

Of course I live in one the blue areas on AT&T’s anemic 3G coverage map (which you can no longer find on any AT&T site. You have to go to Verizon to see your AT&T 3G coverage). So, I guess I’m covered (Bad pun. Sorry)

It is for you iPhone using folks outside of AT&T’s 3G coverage that I dedicate this year’s Cracked Carol, which is simply titled “A T and T” (Sung to the tune of Jingle Bells)

A T and T, would you please
spruce up your 3G
Verizon has a grand old time
poking fun at thee

Map for that
was a slap
but it’s reality
spend money fixing up your net
and less on lawyer’s fees

We all love iPhone
but less so when we roam
dropped calls are the norm
even when we’re home

And if I surf the Net
all I do is fret
because it’s EDGE and not 3G
displayed on my handset

Soooooo A, T and T,
would you please
spruce up your 3G
Verizon has a grand old time
poking fun at thee

Map for that
was a slap
but it’s reality
spend money fixing up your net
and less on lawyer’s fees

Your new commercial’s good
explaining like it should
that what you have is fast
in some neighborhoods

But fast 3G is a hedge
if all I get is Edge
so get to work in 2010
make more 3G your pledge

Soooooo A, T and T,
would you please
spruce up your 3G
Verizon has a grand old time
poking fun at thee

Map for that
was a slap
but it’s reality
spend money fixing up your net
and less on lawyer’s fees

Happy Holidays!


Vern Seward is a writer who currently lives in Orlando, FL. He’s been a Mac fan since Atari Computers folded, but has worked with computers of nearly every type for 20 years.

Post A Comment or Log-in. Need an account? Register here.

8 Observer Comments

So true, I hope they are taking advantage of there free iPhone application to find the dead spots including my house and fix them really soon!!

   Actions furbies said on December 24th, 2009 at 7:28 PM (Edited: 11/09/2010 5:45 AM):

Merry Krimble To All

furbies

...has anyone ever thought to question the iphone itself…ive been a bb user and my bold 9000 and my new 9700 blackberrieshave never suffered drop calls or slow data speeds…it must be disappointing to be a mac head!

...has anyone ever thought to question the iphone itself…ive been a bb user and my bold 9000 and my new 9700 blackberrieshave never suffered drop calls or slow data speeds…it must be disappointing to be a mac head!

Before my iPhone I had a Razr. I never used it for data, but dropped calls were normal. There was a problem with early Razr’s and a firmware update fixed it, but the dropped called never went away.

I know BB and HTC users who complain of slow data speeds and dropped calls, so I don’t believe it’s exclusive to the iPhone. iPhone users tend to be a more vocal group because they expect things to work. I’ve seen BB users wait, and wait for screen updates. I can get to the Internet faster than BB users can on the same network. I’ve done it many times and it is noticeably faster access on the iPhone. When it works.

Also, I would question whether you’ve NEVER suffered dropped calls or slow data speeds. Everyone experiences it at one time or another if they use their devices.

I suppose if you are use to something being bad then you’d never really know what good is.

Vern Seward

Luckily, I seem to be the exception.  AT&T has added 3G this fall in the Fox Cities in Wisconsin.  I did have a dropped call once, and on the same day that another local iPhone user described himself as being in, “iPhone hell.”  Maybe it’s just being away from the dense concentrations of NY and SFO.  (Resetting network settings on the iPhone seems to help some users.)

In any case, I hope that the series of sharp Verizon ads light a fire under AT&T and gets them to try and turn the tables in the network quality race.

Conversely, I hope that this doesn’t become such a distraction that people stop pressuring Apple to fix the app review process—the real downside of the iPhone.

I have never had any problems whatsoever anywhere in Florida (including both the agricultural interior or the Southwest Florida barrier islands) with AT&T (or Cingular, as it was briefly known) with dropped calls from either my iPhone or my previous RAZR. I live in the greater Orlando area.

I have never had any problems whatsoever anywhere in Florida (including both the agricultural interior or the Southwest Florida barrier islands) with AT&T (or Cingular, as it was briefly known) with dropped calls from either my iPhone or my previous RAZR. I live in the greater Orlando area.

Then count yourself as one of the lucky ones. My Razr was a decent phone, much better than the freebie phone I had before, but I did get dropped calls. I’d say 10% of the calls got dropped with the Razr. I get about that, maybe a tad less, with the iPhone. With the iPhone, however, it tells you that the call dropped (“call failed” error message) whereas with the Razr I don’t think it gave a message.

Further, there are times when service gets inexplicably bad, not just for me but everyone on my area. This happened again week before last (can’t remember the exact day) and it was the worst “brown out” so far.

What happens is that you may or may not get bars, but 3G disappears and only Edge is available, and even Edge won’t connect you to the Net. This last one the bars varied from none to 3 during the brown out when I normally have 4 to 5 bars, so any call I tried to make during that time was crappy or never connected.

It cleared up at noon that same day and in fact has been somewhat better since. I’ve only had 2 dropped calls and always have 3G now.

I also had SMS strangeness where I could not text some people while I could others. I called AT&T and got 2 level support who reset something in my phone’s profile and now SMS works. The SMS thing might have gone bad the same time the Brown Out occurred, but I can’t be sure.

I was not the only affected by that Brown out, BTW, friends and co-workers on AT&T with iPhones and other phones had problems as well, and it cleared up at the same time.

I believe AT&T is working on fixing their infrastructure, which is a good thing.

So, if you’ve never had a problem then you are indeed lucky.

Vern Seward

   Actions wab95 said on December 29th, 2009 at 1:00 PM (Edited: 03/16/2012 11:41 PM):

ive been a bb user and my bold 9000 and my new 9700 blackberrieshave never suffered drop calls or slow data speeds

...No, only network shutdowns - twice in one week. Hey, how ‘bout those BBs?!!

Seriously, the BB is a great device. Use what you like, but lose the insults towards those who choose something else. Otherwise, Karma happens.

Post A Comment or Log-in. Need an account? Register here.
 

Recent Headlines - Updated May 27th

Sat, 10:00 AM
MacOS KenDensed - MacOS KenDensed: Apple’s Patent Lawsuit & Antitrust Shuffle
Fri, 5:58 PM
News - Sotheby’s to Auction Steve Jobs Atari Memo (Photo Gallery)
5:42 PM
Free on iTunes - 3 Free iOS Apps for News Hounds
3:00 PM
Rumor - Nest Thermostat Reportedly Coming to Apple Retail Stores
2:40 PM
Particle Debris - The TV Industry’s Dreadful Little Secret
2:33 PM
News - Mobile Devices Account for 20% of Web Traffic in US, Canada
12:49 PM
News - Apple Now Offering “Free App of the Week” for iOS
12:21 PM
News - Tim Cook Declines $75 Million Dividend Payout
11:25 AM
News - Absinthe 2.0 Provides Untethered Jailbreak for iOS 5.1.1
11:09 AM
Quick Look Review - F18 Carrier Landing (iOS) is a Boatload of Fun
10:51 AM
TMO Appearances - Jeff Gamet talks Cool Apps & Accessories on Not Another Mac Podcast
10:12 AM
Hot Forum Topic - Forum Poll: Which is Your Favorite Photo Sharing Service?
 

The Mac Observer Reader Specials

  • Macsales Add 2nd Hard Drive or SSD to Mac mini, MacBook or MacBook Pro. 1TB of Hard Drive or SSD Capacity from $64.99! Video Guides Make it easy - OWC DataDoubler - Macsales.com
  • Mac RAM Upgrades: MacBook Pro 16GB kits $475, 8GB Kits for $119.99! iMac 16GB RAM Kits (4x 4GB) for $229.99! Mac Pro Memory 32GB Kit for $399.99, 64GB Kit for $889.99! Mac Hard Drives 2TB Seagate SATA II for $249.99! Click Here!
  • Macpokeronline.com If you're using a Mac, then you've gotta check out PokerOnAMac.com. Online casinos and poker rooms are literally giving away cash and the casino sites at Poker on a Mac do the unthinkable, they actually reward! Join today, the download is free!
  •  Looking to find online casinos for mac? We can help you find the best real money casino sites where you can play your favorite casino games including blackjack and slots.

Apple Stock Quote (AAPL)

Loading...

Hot Topics

TMO Express

Join the TMO Express Daily Newsletter to get the latest Mac headlines in your e-mail every weekday. Find out more!

Top Deals From DealBrothers.com

Recent Features

Support The Mac Observer

We noticed you may be running AdBlock on your computer. It takes real money to run this site and to deliver the news, tips, and opinions you love to read.

If you wish to block the ads that pay for the creation of our content, we ask that you instead support TMO Directly, either with a $5 monthly recurring contribution, or a one-time donation of any amount of your choice. Thanks!

Subscribe with Paypal Donate with Paypal