Your iPhone is already an iPod, a phone, and an Internet connection device, and soon it'll be your room key at Hilton hotels. The company is launching a new service where iPhone owners can choose their room and check in, and next year they'll be able to use their smartphone as a room key, too.
Hilton is turning your iPhone into a hotel room key
Hilton CEO Christopher J. Nassetta said, "Travelers can use their smartphones as boarding passes to get to their seats on an airplane, so it is only natural that they will want to use them as a way to enter their hotel rooms."
The new room selection and check-in services will be available to Hilton HHonors members starting this sumnmer with availability in 650,000 rooms in 4,000 hotels. Smartphone room keys will phase in during 2015 and will be completely rolled out in 2016.
Travelers will also be able to request services such as room upgrades, as well as other room amenities from their smartphone. Mr. Nassetta also said Hilton has been working to ensure its smartphone-based check-in and room key system is safe and reliable.
Hilton plans to have its new smartphone-based services up and running in its Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, Hilton Garden Inn, Homewood Suites and Home2 Suites hotels by the end of the summer. The features will be available in Double Tree and Embassy Suites hotels this fall. Digital check-out will be available worldwide by the end of 2016.
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