Verizon iPhone 5 Carrier Update Fixes Cellular Data Bug [Updated]

· by · News

Update [9:50 AM EDT]: Verizon has issued an official response to the data usage issue on the iPhone 5. The Loop's Jim Dalrymple has the statement:

Under certain circumstances, iPhone 5 may use Verizon cellular data while the phone is connected to a Wi-Fi network. Apple has a fix that is being delivered to Verizon customers right on their iPhone 5. Verizon Wireless customers will not be charged for any unwarranted cellular data usage.

Apple released a Carrier Settings update for the Verizon iPhone 5 on Sunday. The update, 13.1, addresses an issue experienced by some customers that routes the iPhone’s data through the cellular network even if the phone is connected to a valid Wi-Fi network.

Verizon iPhone 5 Carrier Update

 

To install the update, follow these steps:

  1. Unlock a Verizon iPhone 5 and navigate to Settings > General > About
  2. Wait on this menu until you see “Carrier Settings Updated”
  3. Press OK
  4. Hold the Sleep/Wake button until you see “slide to power off”
  5. Slide the button to power off the iPhone
  6. Once the power off sequence is complete, hold the Sleep/Wake button again to restart the phone

Once the phone has rebooted, navigate to Settings > General > About and scroll down until you see “Carrier.” The update has completed successfully if you see “Verizon 13.1.”

Verizon iPhone 5 Carrier Update

Due to the high price of cellular data in the U.S., all Verizon iPhone 5 users should perform this update as soon as possible to avoid unintended data usage.

Jim Tanous

Jim Tanous

Jim writes TekRevue, a general interest technology site covering the most important Mac, Windows, Mobile, and Gaming stories each day, along with tons of tips and tutorials. He also stops by The Mac Observer each week to drop off a tip or two from the Mac Geek Gab podcast.

Sign Up for the Newsletter

Enter a valid email address

Join the TMO Express Daily Newsletter to get the latest Mac headlines in your e-mail every weekday.

Adding to list…

No Comments

Add your comment

Remember my personal information

Notify me of follow-up comments?