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Recent Comments

RE: iOS 6: Using Lost Mode

Hi Roxanne, Sorry that your device is gone. :( Do you know whether your phone was placed in Lost Mode before it went offline? If you log in to your iCloud account and check out the phone's status, does it say "Pending: Lost Mode," or does it have an orange "Lost Mode" indicator on its description screen instead? The thing is that if Lost Mode still shows as pending, the signal to make that happen didn't get a chance to go through before the thief shut it down or turned on Airplane Mode. And if he's using it with Airplane…

RE: iCal: Showing Event Times

Hey Ann, Hmm. Is it possible that your appointments are getting added as all-day events? Try this: Add a new event into your iPad, and make sure you set a specific time for it (and be certain that the "All-Day" slider is off). Does your new event show its time? If that's not the problem, are you looking at the iPad in portrait mode? Try rotating the device so it switches to landscape. That might be the ticket. Hope that helps! Melissa

RE: iTunes 11.0.3: New MiniPlayer Features

Hey Jack, Yep, the MiniPlayer does kind of "pop" into specific sizes now, doesn't it? Sometimes Apple does things I have trouble understanding. OK, a lot of times they do things I have trouble understanding. wink —Melissa

RE: iOS 6: Using Lost Mode

Hey John, As far as I know, there's nothing you can do once it's been wiped. Apple says that they "don't have a process to track or flag lost or stolen product," unfortunately. If you follow the link below, though, you may be able to find your iPad's serial number to provide to law enforcement: http://support.apple.com/kb/HT2526 I don't think there's any point in contacting anyone other than the police, though. :( —Melissa

RE: iOS 6: Using Lost Mode

Yay! Glad you found it, Cedillo. :D

RE: Pages: Using Paragraph Styles

Thanks for the input, Henry. Hopefully your endorsement will encourage others to use this handy feature! —Melissa

RE: iOS 6: Using Lost Mode

Hi Cedillo, Unfortunately not. If your device's battery is dead, there's no way to track it or play a sound on it. :( Melissa

RE: OS X: Finding Special Characters with Keyboard Viewer

Hi Jason, As far as I know, you can't do that. I believe we used to have that capability within the Keyboard Viewer, but Apple took it out around 10.6. Within the Character Viewer, though, you can see what each item looks like in each font. If you look in my first screenshot above, you'll see a fourth column on the right, and at the bottom is Font Variation. Click on a symbol, and all of the fonts that contain that symbol will show their version of it. You unfortunately have to click on each variation to see what font…

RE: iPhoto: Hiding Images in a Separate Library

Hey Dave, You're welcome! Hmmm, I'm not sure. Can you give me any more info about how you exported the photos from your original library? If you chose File > Export, did you make sure the "Title and Keywords" option was selected (as in my fifth screenshot above)? —Melissa

RE: Mountain Lion: Integrating Emails with Reminders

Hi Jeff, It will work with Mail in full-screen mode—you've just gotta be a little tricksy (and use both hands)! In Mail, pick up and hold the email you need to be reminded of. Keep holding your mouse or trackpad button down, and use the Command-Tab shortcut with your other hand to get to the Reminders app. Then drop your Mail message onto Reminders as above. Hope that helps! Melissa