Everybody has their complaints about the iOS (and Mac OS) Contacts app. They're all different, but I don't know a single person who LIKES it, but we all grit our teeth and get by. Now Contrast, the folks behind Launch Center, are taking on the challenge of using contacts with a new app called Contact Center. It has shortcuts that can be customized per contact, making it easy to interact with your contacts in the ways that make sense for each of them. It's a free app in the US App Store now. I can't wait to spend some time with this, Launch Center is a wonderful utility so I'm betting their contact interaction will also be pretty great. See it in use below.
Check It Out: Level Up Contacts with Contact Center