Why Email Deletions Don’t Sync Between Devices

4:16 PM, Dec. 13th, 2011 · · MGG Answers

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Irv accesses his email on several different devices and via a web client, but when he deletes an email on one device, it remains on all the others. We explain what’s going on and help Irv get the right email account set up so that he only has to delete a message once.

How to Clean Up Partially-Downloaded iTunes Content

5:52 PM, Nov. 29th, 2011 · · MGG Answers

<p>Clean Up Partially-Downloaded iTunes Content</p>

Mac Geek Gab listener Bill downloads lots of podcasts daily. He sometimes interrupts or cancels a download in progress. We explain that iTunes doesn’t delete those partially-downloaded files and show Bill how to clean them up himself.

How to Troubleshoot a Mac That Won’t Wake From Sleep

5:14 PM, Nov. 21st, 2011 · · MGG Answers

<p>Sleepy Mac</p>

Larry sets his Mac to sleep when he leaves, but when he returns, the system is stuck in an unresponsive state. We show him some troubleshooting techniques for solving the problem so that he can get back to work and not be forced to put his Mac to sleep…permanently.

How to Clean Up and Rebuild Apple Mail Data

6:50 PM, Nov. 18th, 2011 · · MGG Answers

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Joe’s mailboxes in Apple Mail need rebuilding, but with hundreds of mailboxes to go through, rebuilding them one-by-one will take too much time. We show Joe two methods for rebuilding everything all at once, so he can save time and get back to work.

How to Recover and Create Your Own Lion Installer

8:15 PM, Nov. 14th, 2011 · · MGG Answers

<p>How to Create an OS X Lion Installer</p>

John upgraded to Lion but didn’t save his installer file. Now he’s got no installer and no backup bootable image. We’ll show him the quick and easy way to recover his Lion installer and create his own backup installation media.