After upgrading to iOS 5 and creating a new iCloud account, listener Randy can’t access his old App Store purchases. We show him how to log-in with his previous Apple ID and regain access to his purchased content.
Ben just bought a new Mac and wants to migrate his iTunes library. We show him how to do it without disturbing his iOS device syncing.
Douglas lost important iOS app data during an upgrade. We show him how to recover and restore that data using simple third-party applications.
Randy got a new Mac with Lion but now using the Tab key doesn’t have the same effect as it did on his old Mac. We show him how to restore the Tab key’s functionality.
Periodically emptying cache folders on your Mac can help improve performance and resolve issues. But which folders are safe to remove? We give you some guidance in today’s MGG Answers.
Listener Geoff deleted some files from a networked drive. Why aren’t they in his trash can? We explain how OS X handles files on networked drives and how to recover files that were mistakenly deleted.
Jordan’s new iMac is feeling sluggish. Is a lack of RAM to blame? We show him how to tell if more RAM is the answer.
Listener David can’t find the “Save As…” command in Lion. Apple may have removed it, but we show him some tricks that bring the functionality back to his workflow.
Why can’t Carl change his folder namers in Lion’s Launchpad? We help him decipher a potential preference issue in OS X.
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