After the recent update, the number of registered members and guests at one time seems to have fallen dramatically. The “visitor’s statistics” thread is very low, as noted by ERIC.

Has the way the number is correlated changed?

Was the old way: Number of visitors in the last 15 minutes?

Is the new way: Number of visitors in the last minute?

Hi artman,

There’s no setting / control panel for these statistics, but from looking at the code it’s still a 15 minute period, and it appears to be behaving appropriately.

If you were really keen on testing it, I’d organize with other members.  One person login at X o’clock, the next person at X+4min, the next at X+9min, the next at X+14min, the next at X+19min.  Don’t do anything in your browser after you load the forum index page as that might update the online user statistics.  I would expect X+14 to see X, X+4, and X+9.  I would expect X+19 to see X+4, X+9, and X+14.

Stephen:
Thank you for your quick response.

I still think the TMO system software somehow does not recognize all of the viewers at a given time. Please read all of the responses from the post highlighted above.

Thanks

Ok, fair enough.  I didn’t realize there were more statistics related posts in that thread, so I see what you’re asking now:

How come viewing a page doesn’t add me into the “Active Users” list?

To me, it appears to add users into the list when they log on, and flushes them out of the list after 15 minutes.  I’ve asked the EE folks if there are other triggers that add people into the list as well.  They’re usually good about getting an answer in a few days.  I’ll let you know what I find out.

One More Thing: The two main login screens have a checkbox titled “Show my name in the online users list”.  If that’s unchecked, it sets a cookie named “exp_anon”.  If that cookie exists, it won’t display your user in the Active Users list.

In Safari, go to Preferences > Security.  Click “Show Cookies”.  search for “exp_anon” and if you see a result for the macobserver.com domain, that would explain why a user isn’t showing up.

I don’t think this is the case as we’d see a higher “Anonymous Users” count, but it’s worth at least making sure.

this page shows when every member has last visited. I know there are a lot of 15 minute time frames in 24 hours.

Just look at the visits today!

Thanks artman, I monitored the database friday which shows me in detail logins and activity.  During most 15 minute periods there were only 1-3 people active at a time.

But I’m still talking with the EE folks.  I’ll update you when we have the definitive answer.  Thanks for your patience.

I’ve changed a setting on the system.  I will be watching this morning as well, but please let me know if you see a difference.  Thanks.

Still showing one registered (me) and one guest. It always shows that.

Yeah, I didn’t see a difference either.

WATCH it NEXT Tuesday Afternoon!