Choice Vs Trust
Consider this statement. Apple makes an implied agreement to the consumer to do what’s best for them. That’s ALOT of what we pay Apple for. Example: We trust Apple to provide updates and hold the carriers accountable in that regard. We trust Apple to wait on 4G until it makes battery sense and not just whip it out there for marketing purposes. And we trust Apple to release one model that represents the best balance of tech versus usefulness.
The reverse is the trashing of trust with other manufacturers. Dell selling defective computers for years and refusing to acknowledge it. Samsung supposedly won’t upgrade there existing Android phone to drive upgrade sales. Microsoft selling Vista Extreme and never fufilling the added-value pack.
My larger point is, as consumers try Android phones and find their phone isn’t supported after just half a year, the trust factor of the Dells, Nokia’s, etc will kill upgrade sales. IMO, an android buyer is a future iPhone buyer. Only HTC comes close to Apple in giving an honest effort.[ Edited: 14 January 2011 07:44 PM by schLONG ]