The Mac Observer

Skip navigational links

You're viewing an article in TMO's historic archive vault. Here, we've preserved the comments and how the site looked along with the article. Use this link to view the article on our current site:
ConsumerAffairs: Apple Is A "Good Guy," Dell Makes Rogue's Gallery

ConsumerAffairs: Apple Is A "Good Guy," Dell Makes Rogue's Gallery

by , 12:00 PM EDT, April 9th, 2001

ConsumerAffairs.com, a Web site dedicated to providing consumers with a wealth of unbiased information regarding products, services, and dealers has listed Apple Computer as one of their "Good Guys." Apple has generally received high customer rankings, and their dedication to service has earned them their high marks. According to ConsumerAffairs:

Surely there's no product that enjoys greater customer loyalty than Apple's Macintosh line of computers. Apple remains the gold standard in building brand loyalty. Apple users don't just like their machines, they adore them. They are loyal to the core, and rightly so. Very few Macanatics defect to the dread Wintel world and a look at the user reports below tells why -- Apple machines work right out of the box and when there's a problem Apple fixes it ... pronto. Can't beat that.

We think the Mac deserves all these accolades and we would recommend Apple to anyone but most especially to those who are new to the world of personal computers or who want one for their children.

By way of comparison Dell, Gateway, and Packard Bell have been listed as having less that superb customer service by the ConsumerAffairs Web site.

We would like to thank Observer Ed M. for pointing this piece out to us. You can read more about Apple, and find the full list of "Good Guys" at the ConsumerAffairs Web site.

The Mac Observer Spin:

Much of the time we read how Mac users are unhappy with something that Apple has done, but that is because the negatives tend to make news more often than positives. There are many satisfied Mac users out there, due in large part to Apple's efforts to keep them happy.

Recent TMO Headlines - Updated December 3rd

Fri, 3:25 PM
New Teaser Video for Apple TV+ Gives Audiences a Peak at 2023 Programming
Fri, 2:28 PM
The Retro 67 Charger from Shargeek Rocks Retro Looks with Modern Functionality
Fri, 1:32 PM
Travelin' Tim Goes to Arizona, iPhone Production Woes and More
Fri, 1:20 PM
Season Two of 'Slow Horses' Now Streaming: How to Watch the Espionage Comedy on Apple TV+
Fri, 12:59 PM
Apple Releases New Betas for iPhone, iPad, Mac and More
Fri, 12:32 PM
Gurman: 'realityOS' for Apple's New Mixed-Reality Headset Changes Name to 'xrOS'
Fri, 12:12 PM
Apple's Emergency SOS Via Satellite Feature for iPhone 14 Saves A Stranded Man in Alaska
Fri, 11:59 AM
Coinbase Claims Apple 'Blocked Its Last' Wallet iOS App Release Following New Policy on NFTs
Fri, 3:00 AM
But Just Wait 14 Months - TMO Daily Observations 2022-12-02
Thu, 4:51 PM
Opening an Apple Card This Holiday Season Can Net 5% Back on Apple Purchases
Thu, 3:13 PM
Concerns in China and More On the Terrible Craziness That Is Twitter These Days
Thu, 2:56 PM
Google Doodle Allows Users to Create Their Own Game to Celebrate Life of Developer Jerry Lawson
  • __________
  • Buy Stuff, Support TMO!
  • Podcast: Mac Geek Gab
  • Podcast: Daily Observations
  • TMO on Twitter!