The Mac Observer

Skip navigational links

You're viewing an article in TMO's historic archive vault. Here, we've preserved the comments and how the site looked along with the article. Use this link to view the article on our current site:
Gartner Study Says Macs Cost Less To Maintain Than PCs

Gartner Study Says Macs Cost Less To Maintain Than PCs

by , 12:00 PM EDT, June 13th, 2002

Macworld UK noted this morning that a new Gartner study backs up what Mac users have known for years: it's cheaper to operate a Mac than it is a Windows-based PC. According to the Macworld UK article, the study was conducted at Melbourne University's Faculty of the Arts. That facility uses some 4,676 Macs and 5,338 PCs, and:

It compared direct costs such as hardware and software for desktops and mobile computers, servers and peripherals, upgrades, service and support and depreciation. It also examined the indirect costs of supporting end-users, training time and non-productive downtime.

Gartner found that Macs cost $1,114 to support per year, while PC-based systems cost $1,438. Macs also needed less technical support and hardware and software costs were lower, the report explains.

You can read the full article at Macworld UK's Web site. Macworld UK's article says that there is a 36% difference maintenance costs between the two platforms, though our math says it is actually a 29% difference.

The Mac Observer Spin:

This is VERY good information to come to the surface right now. Every study we have ever encountered dealing with total cost of ownership has always said that Macs were cheaper to maintain than PCs, but the last such study we remember is many years out of date. With companies becoming less than thrilled about Microsoft's licensing terms, along with Apple's ever-increasing clout because of Mac OS X, this study released at this time *will* turn some heads.

It can also be used by Macheads in the every day world debating with Wintel lemmings who try and pull out the "Macs are too expensive" card. The difference in support costs is significant, and very quickly eliminates any perceived price difference within a year or two, even at the low end.

Recent TMO Headlines - Updated April 20th

Fri, 6:47 PM
PSA: Apple Announces 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
Fri, 6:00 PM
Tim Cook Reminds Us Apple Is Making Earth Day Donations for Recycled Devices
Fri, 5:57 PM
When Artificial Intelligence Becomes Human Intelligence, Look Out
Fri, 5:25 PM
FRETX Smart Guitar Learning Device: $69.99
Fri, 2:11 PM
What's the Difference Between a Data Backup and an Archive?
Fri, 1:31 PM
The 2018 Earth Day Activity Challenge for Apple Watch Users is Here
Fri, 1:14 PM
No Unified Apple OS for You, Daisy iPhone Recycling Robot - TMO Daily Observations 2018-04-20
Fri, 11:59 AM
Play Holochess with ARKit on Your iPhone with Star Wars: Jedi Challenges
Fri, 10:58 AM
Greenpeace Slams Apple's iPhone Recycling Robot Daisy
Fri, 9:45 AM
BBC Just Released 16,016 Sound Effects for Free
Fri, 8:00 AM
Cybersecurity Tech Accord: 34 Tech Companies Just Promised a Bunch of Nothing
Thu, 5:38 PM
Tim Cook Insists That iOS and macOS Shall Remain Separate. He's Right
  • __________
  • Buy Stuff, Support TMO!
  • Podcast: Mac Geek Gab
  • Podcast: Apple Weekly Report
  • TMO on Twitter!