Apple Sued Over MacBook Displays
Apple Sued Over MacBook Displays
by , 2:30 PM EDT, May 18th, 2007
Apple, Inc. is facing another class-action suit. This one has to do with the displays on Apple MacBooks and MacBook Pros. The claim is that the displays are substandard and create the illusion of millions of colors via dithering, according to DailyTech.
Even though Apple claimed that the glossy screens on its MacBooks were capable of more vibrant color, many customers apparently suffered graininess and sparkling effects common to dithering techniques, according to the lawsuit.
The complaint said, in part, "Many such dissatisfied purchasers were chastised by Apple agents and employees for being too picky about their assessments of the quality of the display. Other dissatisfied purchasers were told that they were imagining the complained about defects."
The complaint also claimed that some Apple customers who complained on Apple's forums had their complaints removed.
"The displays are only capable of displaying the illusion of millions of colors through the use of a software technique referred to as 'dithering'," the lawsuit claimed.
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