Hi everyone,
It happens with me too after software update i bet it is related to software or something like that , random freeze and sometimes random restarts i m facing them its like the system gets restart itself .
Sounds to me like the screen digitizer is faulty ie. the mechanism that detects touch on the screen.
You could try a DFU restore via connection to computer, which doesn’t require any interaction on the iPad itself, but be aware that this will delete ALL content on the iPad.
Thanks Graham,
I’ve been trying to avoid the DFU route but had a horrible feeling that was the next step.
It’s not so much of an issue now because the photos he was bothered about turned out to be on iCloud.
So, I will try that later today and see how it goes.
Thanks for your time and advice.
Hi, it maybe the ios system issue, you can try to use TunesKit iOS System Recovery for Mac to repait, it only takes a few time, i use it to repair my ipad sevearl times and it's efficient and safely, so you can have a try on it.