Clear all

iPhone screen scratched  



Hi all,

I have an iPhone 11 pro. Went for a hike/climb. Had the phone in my pocket. Something must have scratched the screen
a few questions 

1. will Apple replace a screen if just scratched?

2. I have AppleCare +  (part of the iPhone upgrade program). How much is it?

3. If replaced, it’s still the same waterproof/resistant as before?

4. If I’m part of the upgrade program. Do I have to get it replaced ?




2 Answers

These are good questions and I would start by calling Apple. I think there are not many things that can scratch an iPhone in a pocket. What else did you have in your pocket at the time?


Nothing else. I was on a hike that involved some climbing My guess is that debris from the rocks might have gotten in my pocket and rubbed against the screen when climbing


It doesn’t seem to take much. My iPhone 11 fell two feet to a wooden floor. Did not break, but the screen did scratch on the edge,