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Different RAM vendors on 2019 iMac?

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On a recent episode I recall hearing that using different RAM vendors on a 2020 iMac was not supported. I confirmed this by going to Apple's website, and noted that this only seemed to be the case for this year's model. However, after installing 2 x 16GB from OWC on a 27" 2019 iMac that already had 2 x 4GB installed, the client is reporting unexpected crashes. I'm wondering if anyone has ideas as to what the issue might be? Screenshots attached of System Report.

 

Thanks!

Screen Shot Mac Memory Banks 1 3 12 19 20
Screen Shot Mac Memory Banks 0 2 12 19 20

 

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