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Google Software Update Crashing  

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Hi all,

For the last few days it's appeared that Google Software Update shows up in Clean My Mac as "unresponsive", then goes away. I tried deleting all of the google keystone launch agents, but it doesn't seem to help. Chrome is up to date. Anyone know how to resolve? It's a minor irritation, but I can't seem to make the little bugger go away.

3 Answers
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Screen Shot 2019 04 10 at 6.03.33 PM

Here it is. It was difficult to capture because it is quickly dismissed after it shows up.

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I'm seeing the identical behavior for the same amount of time. If anyone knows about this to fix this, it would be great.

I have had the same problem - over and over. I opened Chrome and checked if it needed updating - it didn't. ... but the problems stopped, so far. To be clear - I just opened Chrome, went to About, watched the software check for updates, got an all clear, closed Chrome.

Ooh, the plot thickens! I went to Software Update as you suggested and got this:

Update failed (error: 12)

Error details:
Found non-functional system update engine. Please reinstall Google Software Update from https://dl.google.com/mac/install/googlesoftwareupdate.dmg
KSUpdateEngine no ticket to update for the specified product ID.
Learn more
Version 73.0.3683.103 (Official Build) (64-bit)

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I wonder if simply removing Google's Auto-Updater and letting it reinstall itself (presumably via a Chrome launch or whatever) would resolve this?

@davehamilton how to remove the auto-updater though?

I haven't tried this in a while, but I know both @johnfbraun and John Martellaro have mentioned this in the past: https://www.macobserver.com/tmo/article/how-manage-the-secret-software-that-google-chrome-installs-on-your-mac

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