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January 8, 2019 4:10 EST PM
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My assistant worked with someone who said she'd lost the formatting in her signature in Mail after upgrading to Mojave. I reached out to follow up and this was her reply:
So, Chris was miraculously able to solve the problem within 15 minutes. Unfortunately, the problem returned. I worked with a tech at apple over the phone and after 1 hour, that person had not made the same progress that Chris had. She escalated the problem to a more senior person who did solve the problem in about 15 minutes. HOWEVER, the problem has since returned! Luckily, that senior tech provide his contact info and said I could reach out to him directly, which I will be doing.
What is the problem?
My signature below is how I would like it to read:
-------------------------
Carly J. Ebenstein, CPCC
carlyebenstein.com
510.342.2670
[email protected]
Instagram: carly_ebenstein
Subscribe to my newsletter: carlyebenstein.com/subscribe
Regain clarity, confidence and purpose in your life
Carly J. Ebenstein, CPCC
carlyebenstein.com
510.342.2670
[email protected]
Instagram: carly_ebenstein
Subscribe to my newsletter: carlyebenstein.com/subscribe
Regain clarity, confidence and purpose in your life
Unfortunately, with the update to Mohave, it does not stick and reverts to plain text. With Mohave, I now need to select my signature each time and when I do, it reverts. So, I need to bold the Subscribe line and bold, change color and italicize the Regain line, each time. Super annoying, but clearly a bigger issue.