August 10th, 1999

[8:30 AM]
BugWare 1.2 Allows Developers To Easily Receive Customer Feedback
AuctionMac has announced the release of BugWare 1.2, their bug reporting software designed to make it easier for developers to receive customer feedback. The software is inexpensive and feature rich, always a good combination. According to AuctionMac:

AuctionMac Software has focused on development tools again with the release of BugWare v1.2. The BugWare Support system is an all-purpose, customizable way of getting feedback from your software users. It provides your users with an easy way to send you technical support questions and bug reports. Even better, it gathers a wealth of extremely helpful information about the client setup which helps you build better software, cover problems quickly, and enhance user experience.

BugWare is perfect for developers, technical support gurus, shareware producers, and other software makers. And it is a perfect addition to Alpha and Beta software as well as final release titles. Some noteworthy features from the product:

  1. Gather information silently - The client never has to do anything... The software gathers information about the user system for them... Helping you track down errors and problems without repeating questions or confusing clients. Privacy issues are addressed in letting the user decide on several points.
  2. Support questions and bug reports - The software handles both needs with an easy-to-use interface. Built-in help is included just in case!
  3. Customizable - You customize your software with the Setup utility, providing your product title, e-mail address(es), and other valuable information that makes the program look like your own. You can even customize the splash screen!

BugWare v1.2 is trim and fast, and can be setup easily using the included Setup utility.

BugWare is priced at US$19.99 which allows developers to use the product for the life of their software product including alpha and beta releases. Multi-product options are also available. You can find more information on BugWare from the company's web site.

AuctionMac