iPhone Slowdown Controversy Piles Up With Senator Asking for Answers

In a letter sent to Apple this week, U.S. Senator John Thune (R-SD), Chairman of the Commerce, Science, and Transportation Committee, said the company wasn’t transparent enough in the iPhone slowdown issue.

Letter

The Wall Street Journal saw a copy of the letter. Senator Thune asked how Apple has kept track of customer complaints, and whether Apple has considering offering rebates to customers who paid full price for a battery replacement before Apple discounted battery prices.

Appleā€™s proposed solutions have prompted additional criticism from some customers, particularly its decision not to provide free replacement batteries.

This follows news that the company faces a criminal probe in France. Senator Thune wants an answer to his letter by January 23. This article will be updated when Apple responds.

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