Search: Amazon Alexa

Earlier this week, the UK’s National Health Service announced a partnership with Amazon to provide health information via Alexa-enabled devices. While such a move clearly has some benefits, unsurprisingly, it brought up privacy concerns too. Privacy International laid out some of the issues in a recent blog post.

While we welcome Amazon’s use of a trusted source of information for medical queries, we are however extremely concerned about the nature and the implications of this partnership. Amazon is a company with a worrying track record when it comes to the way they handle their users’ data, as we have seen from the recent scandal that revealed how they had contracted thousands of employees to listen in on users’ interactions with their Alexa device. Despite public outrage and campaigning, Amazon chose to ignore the concerns of their customers and maintain their default privacy settings that fail to protect their users. Our medical information is often the most sensitive data there is about us and a lot can be inferred from the questions we ask and the searches we make when we have health concerns.

Amazon unveiled the developer preview of Alexa Conversations Monday.  The function is powered by deep learning and combines skills with multi-turn dialogue, reported VentureBeat. These can subsequently be connected with other skills to create all-in-one use cases. Organizing a night out is one of the first use cases.

Multi-turn conversations have been available for some time, but Alexa Conversations is designed to help people get more done quickly with the AI assistant’s more than 90,000 Alexa skills. The experience is intended at launch to help people make purchases, so if you order a movie ticket, follow-up questions may put you in touch with the OpenTable skill to make dinner reservations or Uber skill to get a ride. Both Uber and OpenTable are early adopters of Alexa Conversations, along with the Atom Tickets skill for the sale of movie tickets. The ability to string together Alexa skills begins with a night-out use case, Amazon VP of devices David Limp told a gathering of reporters.

Amazon is working on a device designed to read human emotions, Bloomberg News reported.  The product is being developed by the people that brought us the Fire phone and Echo smart speaker, as well as the team behind the Alexa voice software.

Designed to work with a smartphone app, the device has microphones paired with software that can discern the wearer’s emotional state from the sound of his or her voice, according to the documents and a person familiar with the program. Eventually the technology could be able to advise the wearer how to interact more effectively with others, the documents show. It’s unclear how far along the project is, or if it will ever become a commercial device. Amazon gives teams wide latitude to experiment with products, some of which will never come to market

Amazon announced Thursday it has canceled its plans to build a corporate campus in New York City. The proposal had faced opposition from some unions and lawmakers, such as Representative Alexandria Ocasio-Cortez, the New York Times reported. In particular, opponents were aggrieved by a proposal from city and state officials to give the company $3 billion incentives package.

It was a remarkable win for insurgent progressive politicians led by Representative Alexandria Ocasio-Cortez, whose upset victory last year happened to occur in the district where Amazon had planned its site. Her win galvanized the party’s left flank, which mobilized against the deal. As recently as Wednesday, the governor had brokered a meeting between Amazon executives and the union leaders who had been resistant to the deal, according to two people briefed on the sit-down. The meeting ended without any compromise on the part of Amazon, according to the people.

The Times writes: “The African grey parrot has become so adept at giving orders to Amazon’s smart speaker system while his owner is out that he uses it to play songs, tell him jokes and even order treats.” I wonder if the parrot instructs Alexa to open the smart home door so Amazon can bring the food to the cage.

Amazon is hosting a surprise media event 1 PM eastern time on Thursday to announce new hardware products. The company isn’t saying what it’ll introduce, but it’s a safe bet the Echo is involved. Along with new smart speakers and a rumored Echo subwoofer, we may see some other gear outside the smart speaker space. The Verge says,

Amazon could be shifting focus toward Alexa in general, with plans to unveil up to eight smart home devices this year. Rumored products range from a voice-controlled in-car accessory to a smart microwave oven. The latter is particularly interesting given Amazon recently began offering Blue Apron-style meal kits, both online and at its Amazon Go cashier-less outposts. The smart oven, if confirmed, could potentially be tied to Whole Foods as well.

So maybe you’ll be talking to your microwave oven soon, or at least sharing more of your cooking habits with Amazon.