For the first time in 15 years, John has had a Mac product fail utterly. The experience confirms the observations of others.
The new 8-core MacBook Pro brings with it an updated version of the butterfly keyboard. Additionally, the 2018 MacBook Pro and MacBook Air are being added to Apple’s Keyboard Service Program.
Apple has updated its official Keyboard Service Program support page with the 2018 and 2019 MacBooks. If you’ve been having issues with your 2018 MacBook Pro or MacBook Air keyboard or any MacBook notebook with a butterfly keyboard, get in touch with Apple Support to get the repair process started. Keep in mind you’ll likely be without your machine for a least a day, if not longer.
It seems that the newest Macs have an unresolved audio glitching bug that has to do with Apple’s T2 security chip.
Headlines have been saying that Apple diagnostic software effectively kills the right to repair movement. But iFixit disagrees.