Kickstarter Claps Back Against Unionization Attempts

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On Tuesday, a bunch of Kickstarter employees went public with their efforts to unionize under the name Kickstarter United. But senior employees are fighting.

We believe this effort to unionize is the result of consistent issues with internal communications. We hope well-intentioned, good faith dialogue with executives and a specific list of issues from unsatisfied coworkers can get us to a better place. We want to give this a try before resorting to something as extreme as a union.

The statement is from an internal memo circulated among the company, and lists various reasons against the union.

5 Ways to Improve Apple Services

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Michael Grothaus writes about five ways to improve Apple services, a drum that Tim Cook has been beating for the past couple years.

The problem for Apple is that the iPhone is such a large part of its business. If the company is going to continue to grow, what product could step up to take the place of lagging smartphone sales?

I’ll paraphrase Kelly Guimont’s comment on a recent episode of Daily Observations. If Apple truly wanted to be a services company, it should have been improving services all along. Don’t wait until the last minute when the iPhone puts you into panic mode.