Few people would equate shopping for auto insurance with the words “easy” or “fun.” A tech startup is looking to change that with a new Facebook Messenger chatbot. Jeff Butts took the new service for a spin, and gives you all of the nitty gritty details.
Capital One announced Friday an SMS chatbot for customers called Eno. The company claimed Eno is the first natural language SMS chatbot from a U.S. bank, allowing customers to ask questions using natural language. The ability to interact with artificial intelligences using natural language processing is something big companies like Apple, Amazon and Google are working on with their own virtual assistants.