To Increase Bills Comcast Broke Law 445,000 Times

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A judge recently ruled that Comcast violated Washington state consumer protection law 445,000 times.

The court found that Comcast added the SPP to the accounts of 30,946 Washingtonians without their knowledge, and did not tell an additional 18,660 Washingtonians the true cost of the plan. The court ordered Comcast to refund affected consumers, and pay 12 percent interest on the restitution. The amount of restitution is unknown at this time, but is expected to be significant. The court ordered Comcast to issue the refunds within 60 days and report to the state on the specific details and amounts.

Comcast is being fined a paltry US$9 million for this. Put another zero on it, then we can talk.

Here's How Panic Solved a Download Problem and Showed Why Net Neutrality is So Important

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Panic, the company behind Transmit, Coda, and Firewatch, had a mystery on its hands: why were its app downloads so slow for a lot of users? They dug into it and found the problem was specific to Comcast customers—and they got Comcast to fix it. The story is a great example of how interdependent internet service providers and the companies providing the bandwidth pipes are. It’s also a perfect example of what an internet without Net Neutrality is like. Panic’s video explaining what happened is worth watching, and you can learn more about what happened on the company’s blog.

Comcast Launches Xfinity Mobile Wireless Service Nationwide

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Just in case you were thinking to yourself, “Hey, Comcast doesn’t have a big enough footprint in my life,” I’ve got good news for you. The media behemoth announced Friday that Xfinity Mobile is launching nationwide in the U.S. Comcast commercials ask, “It makes you wonder: shouldn’t we get our phones and internet from the same company?” Quick response: no it doesn’t and how on earth does that make sense? Anyhoo…it’s $45 per line per month for unlimited data or $12 per month per GB of data.

Comcast Launches Xfinity Mobile Wireless Service Nationwide

Install Secure XFINITY WiFi Profile On Your New iPhone

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Comcast provides free Wi-Fi for many its customers where available. Like most free wi-fi, though, it’s unencrypted. Wanting to allow their users to have secure connections, Comcast now offers a WPA-secured “XFINITY” network in many places. To connect you either need to know the password – something Comcast won’t tell you – or you need to install a profile on your iPhone that has the password baked in. We’ll show you how to do the latter!