Apple and Salesforce are partnering to bring more powerful customer service-focused apps to the iPhone and iPad.
You’ll have to register your business with Apple and choose a customer service platform (CSP) during the registration process.
Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of free support. If you bought an iPhone X, that complimentary support ends today.
By adding a “Customer Support” role to iTunes Connect accounts, developers can designate an employee to respond to App Store reviews without also giving them access to download and financial data.
It turns out Cupertino thinks about more than just sales figures.
Using My Support, you can view your device repairs, warranties and a whole lot more—just like you used to.
If you’re looking for the best laptop tech support around, call Apple. That’s what Laptop Mag says for three years running in its Tech Support Showdown.