Apple is releasing iOS 12.3.2 today, and it fixes a Portrait Mode bug that some iPhone 8 Plus owners have been experiencing.
The American Customer Satisfaction Index (ACSI) recently did an Apple customer satisfaction survey in which the company scored 81 out of 100. Other companies were included as well.
Following a 1% jump, Samsung moves into a first-place tie with Apple at 81 despite smartphone sales dropping for both companies…Apple’s iPhone X, iPhone 8 Plus, and iPhone SE all score 83…Customer experience shows little improvement over the last year. Cell phones are generally easy to use, with text messaging earning the top score at 85. Despite being the only area to improve year over year, battery life (78) finishes last among customer experience benchmarks.
At the same time, the retailer is marking down the same models by up to US$150.
What some have noticed is a device being used at a nearby table with neither a notch nor space for a Home button—what in the world could that be?
Check it out. Samsung is positioning its two-month old flagship Galaxy S9 against an iPhone. And when I say “iPhone,” I mean iPhone 6 [via MacRumors]. The ad appears to be a pitch to owners of old iPhones, but it feels more like a Freudian slip to me. “This,” Samsung appears to believe, “is all we can do.” Even if the psychology behind the ad isn’t as twisted and warped as my Samsung-loathing mind wants it to be, comparing a brand new flagship device to a three-and-a-half year old competitor is terrible, awful, absurd positioning. Perhaps that’s part of why iPhone 7 is still selling as well as the Galaxy S9, let alone the iPhone 8, 8 Plus, and X, all of which handily outsell the Samsung device. Anyhoo, you can watch it and judge for yourself.
Apple introduced (PRODUCT)RED versions of the iPhone 8 and iPhone 8 Plus, available for order on April 10th, and in stores on April 13th.
We’ve seen a flurry of Qi chargers aimed at the Mac market since Apple launched iPhone 8/Plus and iPhone X. There are a ton of options if you just want a functional Qi charger, but I had one from Grovemade cross my desk last night that looks good, too. It has a 1/4″ brushed metal base to give it some heft, but what stood out for me was the natural cork bed. I think it looks way better than the plastic Qi chargers I’ve seen, plus it should grip my iPhone better. The company said it works with all of its own cases, and should work with other cases up to 3mm thick. Not surprisingly, it’s pricier than a small plastic puck, at US$79. I’m linking to the natural cork color model, but it’s also available with charcoal gray cork.
Dr. Mac has been running around with an iPhone X in one pocket and an iPhone 8 Plus in the other. Here’s a spoiler: He says the iPhone X was the hands-down winner in every category that matters to him.
Belkin started CES early on Friday, with the announcement of several Qi-enabled wireless charging solutions that work with iPhone 8, iPhone 8 Plus, and iPhone X.
Dr. Mac can’t recall Apple ever offering more iPhone models than today, with eight different iPhone models, sporting screens in four sizes, and having 32, 64, 128, or 256GB of storage. Which is right for you?
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If you’re moving to the iPhone X from the iPhone 8, the differences will probably be noticeable. But if you had a plus-size iPhone, will the iPhone X feel smaller or bigger?
Want to get the most out of Portrait Mode’s Stage Light effect on the iPhone 7 Plus, iPhone 8 Plus, and iPhone X? Check out TMO’s tips.
A staggered rollout of two very different iPhone models, the 8/8 Plus and the X, seemed initially risky. Apple admits that it will learn something new this round.
Portrait Mode uses a dual camera system to make your subject stand out from the background with a blurry, shallow focus effect.
Apple has a new video tutorial that shows you how to edit Portrait Lighting photos taken with an iPhone 8 Plus in 44 seconds. I think Apple has something with this mode, and I hope the company brings it to more devices in the future. In the meanwhile, if you have an iPhone 8 Plus and want to make the most of Portrait Lighting, check out this video.
Apple has a new video how-to on YouTube for using Portrait Lighting on an iPhone 8 Plus. It’s a quick walk-through of the basic steps and options one has when using this feature.
First, you’ll have to be a new customer to apply. Or, if you’re an existing customer, you can trade in an eligible phone. Then, sign up for the Sprint Flex lease and upgrade program.
This is a great new feature, stymied by conflicting and confusing instructions for use that, strangely enough, vary depending on which model of iPhone you have.
Apple has a new spot called Portraits of Her to promote Portrait Lighting on iPhone 8 Plus. Portrait Lighting is a new software effect on iPhone 8 Plus that allows you to drastically change lighting on photos shot using Portrait Mode. In Portraits for Her, Apple uses a haunting (and beautiful) song called “This Strange Effect” by The Shacks for a soundtrack. The company also had the unnamed actress in the piece lip-syncing the lyrics as she walked through the city, something I don’t recall in another Apple spot. I like this commercial. The music, the camera shots, and the pacing are all lovely, and it’s another good example of Apple showing us a concept (Portrait Lighting) without doing an explainy spot. I’d love to know your thoughts.
Get ready for a slew of reports saying the iPhone 8 Plus is Apple’s Galaxy Note 7 because reports of swelling batteries are coming out of Taiwan.