By adding a “Customer Support” role to iTunes Connect accounts, developers can designate an employee to respond to App Store reviews without also giving them access to download and financial data.
Apple has scheduled iTunes Connect down time starting at 7AM pacific time on April 22nd that could last up to eight hours. That means anything developers need to do in iTunes Connect and related services need to be handled before the morning of the 22nd.
Developers take note! iTunes Connect, the developer portal for all of Apple’s digital platforms, has scheduled its annual holiday shutdown. Get your app submissions and holiday sales data scheduled now!